Authenticate securely using OAuth 2.0 and your API keys to access contact data in GHL from Ticket Tailor.
Ticket Tailor provides a secure integration key to authorize calls to the GHL Contacts API and to control read/write permissions.
Key endpoints include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, and read/write actions such as POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, and POST /contacts/:contactId/tags.
Trigger: a contact is created or updated in Ticket Tailor, syncing to GHL Contacts instantly.
Actions: create or update a contact in GHL; optionally sync related tasks, notes, and appointments.
Method paths: POST /contacts/ to create; PUT /contacts/:contactId to update; GET /contacts/:contactId to read.
Key fields: name, email, phone, and any custom fields critical to your workflow.
Trigger: a contact’s tasks or notes change in Ticket Tailor, reflecting updates in GHL.
Actions: create or update tasks and notes in GHL; align statuses and due dates.
Method paths: POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/tasks; POST /contacts/:contactId/notes; GET /contacts/:contactId/notes.
Key fields: task title, due date, status, note content.
Trigger: appointments and tags updated in Ticket Tailor synchronize with GHL.
Actions: create/update appointments in GHL; apply relevant tags to contacts.
Method paths: POST /contacts/:contactId/appointments; POST /contacts/:contactId/tags.
Key fields: appointment date/time, location, and tag names.
Automate data flow between Ticket Tailor and GHL without writing code, reducing manual entry and errors.
Maintain a single, comprehensive contact history across both systems for better insights.
Speed onboarding and segmentation with reusable, no-code automation workflows.
This glossary defines the core concepts, endpoints, triggers, and data mappings used in the Ticket Tailor to GHL integration.
API stands for Application Programming Interface, a set of rules that lets software systems communicate.
OAuth 2.0 is an authorization framework that enables secure access to resources without sharing passwords.
Records representing people stored in the Contacts API and Ticket Tailor.
A specific URL path used to perform an operation via an API.
Automatically push order and contact data from Ticket Tailor into GHL to enrich CRM profiles with purchase history.
Trigger follow-up tasks and notes in GHL whenever a Ticket Tailor appointment is scheduled or updated.
Use Ticket Tailor tags to dynamically segment audiences in GHL for targeted outreach.
Obtain API keys, set OAuth scopes, and confirm permissions for reading/writing contacts, tasks, notes, and appointments.
Map Ticket Tailor fields to GHL Contacts fields and enable necessary endpoint access in both systems.
Run end-to-end tests for each endpoint, verify data accuracy, and monitor for errors before going live.
The GHL Contacts API provides programmatic access to contact data used in GHL workflows. It enables reading, creating, updating, and organizing contacts, tasks, notes, and more. This integration lets Ticket Tailor share data with GHL to unify customer records. By using the API endpoints, you can automate common actions and keep both systems in sync. Always start with a dry run in a test environment to verify mappings and permissions.
No-code automation is possible through workflow tools and connector platforms. However, a basic understanding of endpoints and field mapping helps you tailor the integration. If you prefer full no-code, use pre-built connectors or automation tools to set triggers and actions. For advanced scenarios, light scripting may be used to transform fields during sync.
Essential endpoints typically include: POST /contacts/ to create, PUT /contacts/:contactId to update, GET /contacts/:contactId to read, POST /contacts/:contactId/tasks to create tasks, and POST /contacts/:contactId/appointments to create appointments. Depending on your needs, notes and tags endpoints (GET /contacts/:contactId/notes, POST /contacts/:contactId/tags) can also be involved.
Use OAuth 2.0 where supported and keep API keys secure. Rotate credentials regularly and apply least-privilege permissions. Use separate test credentials for sandbox testing. Monitor access logs to detect unusual activity and enable IP restrictions if available.
Yes. Most setups allow a staging or sandbox mode to test requests and responses. Use sample data, verify field mappings, and review error messages. Only after successful validation should you move to production.
Common mappings include contact name, email, phone, address, and custom fields; task title, due date, status; notes content; appointment times; and tags. Your exact mapping depends on your business processes and data model in Ticket Tailor and GHL.
Enable logging and error reporting for each endpoint. Use retries and backoff strategies for transient failures. Periodically review sync dashboards to catch missed items and confirm data integrity across both systems.
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