Authenticate at the GHL side to allow Zapier App Connector to read and manage contacts, tasks, notes, and appointments via the Contacts API.
Configure your Zapier app credentials and test the connection to ensure secure access to the GHL API.
Endpoints available include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags
Trigger when a contact is created or updated in GHL to pull the latest data into Zapier.
Actions in Zapier to fetch and push contact details, or to create a TOPdesk ticket when a contact changes.
GET /contacts/:contactId
contactId, email, firstName, lastName
Trigger when a task is added or changed in GHL to mirror it in TOPdesk via Zapier.
Actions to create or update TOPdesk tasks and associate with the related contact.
POST /contacts/:contactId/tasks
contactId, taskId, status
Trigger on new notes or appointments to update TOPdesk records.
Actions to create notes in TOPdesk and schedule appointments from GHL notes.
GET /contacts/:contactId/notes
contactId, noteId, appointmentId
Drag-and-drop automation to connect TOPdesk and contact data without writing code.
Prototype workflows quickly and test integrations in minutes.
Scale your automation as data grows across contacts, tasks, notes, and appointments.
This glossary explains core terms used when connecting GHL Contacts API with the Zapier App Connector, including endpoints, triggers, actions, authentication, and resources.
A specific URL in the GHL API that retrieves, creates, updates, or deletes data.
An event in GHL that starts a Zap in Zapier.
The method used to prove your app can access the GHL API (OAuth2, API keys, or tokens).
A data entity such as a contact, task, note, or appointment.
Automatically generate TOPdesk tasks when a contact field changes in GHL via Zapier.
Push new GHL notes to TOPdesk knowledge base or notes module.
Update TOPdesk records when GHL appointments are scheduled or completed.
Obtain your GHL API credentials and authorize the connection.
Add the needed triggers and actions using the listed endpoints.
Run tests in a sandbox and then deploy to production.
GHL API supports OAuth2 tokens and API keys for authentication. Use OAuth2 to grant scopes such as contacts.readonly to Zapier, or use a static API key if your workspace allows it. In most setups, Zapier connects via OAuth2 for secure token management and automatic refresh.
A broad set of endpoints is available, including GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, and more. You can choose read or write endpoints depending on your plan and the allowed scopes from GHL.
Field mapping is done in Zapier by selecting source fields from GHL and target fields in your app. Common mappings include contactId, firstName, lastName, email, notes, and task status. Ensure data types align to avoid validation errors.
GHL imposes rate limits on API calls. Plan your Zaps to avoid bursts, implement backoff retries, and consider batching where possible. If you hit limits, space out requests or queue actions in Zapier.
Yes, you can delete records via the API endpoints such as DELETE /contacts/:contactId. Exercise caution and ensure you have backups or soft delete workflows where appropriate to prevent data loss.
Test your Zapier workflows using Zapier’s built in test feature and a sandbox environment. Validate triggers, actions, and data mapping before deploying to production.
API documentation and endpoint details are available in the GHL developer portal. Use the docs to understand endpoint syntax, required parameters, and response formats, and refer to the endpoint reference when building Zaps.
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