How to connect TrackVia with the Contacts API using GHL

A practical guide to integrating the Contacts API with TrackVia via the GHL App Connector.

How to connect Contacts API to TrackVia

This guide walks you through authenticating, selecting endpoints, and mapping fields so that TrackVia can read and update Contacts data via the GHL Contacts API using the Zapier App Connector.

Authorization for Contacts API

Use OAuth 2.0 with the scope ‘contacts.readonly’ to obtain a bearer token. Include the token in every request and store it securely. Refresh tokens before expiration.

Authorization for TrackVia App Connector

Connect TrackVia to GHL using OAuth 2.0. The app will exchange tokens to access the Contacts API endpoints. Ensure the correct scope is granted and implement token refresh.

Endpoints Available for TrackVia

GET /contacts/:contactId — Retrieve a single contact; GET /contacts/:contactId/tasks — Retrieve tasks for a contact; GET /contacts/:contactId/tasks/:taskId — Retrieve a specific task; GET /contacts/:contactId/notes — Retrieve notes for a contact; GET /contacts/:contactId/notes/:id — Retrieve a specific note; GET /contacts/:contactId/appointments — Retrieve appointments; GET /contacts/ — List contacts; GET /contacts/business/:businessId — Retrieve contacts by business; contacts.write — Permissions (write access to contacts); POST /contacts/ — Create a contact; PUT /contacts/:contactId — Update a contact; DELETE /contacts/:contactId — Delete a contact; POST /contacts/:contactId/tasks — Create a task for a contact; PUT /contacts/:contactId/tasks/:taskId — Update a task; PUT /contacts/:contactId/tasks/:taskId/completed — Mark a task as completed; DELETE /contacts/:contactId/tasks/:taskId — Delete a task; POST /contacts/:contactId/tags — Add or update tags for a contact

Top 3 Connections for Contacts API with TrackVia

1) Retrieve and sync a contact's core data

Trigger: a contact is updated in GHL; pull the latest data into TrackVia via GET /contacts/:contactId.

Actions: create or update a TrackVia record using GET /contacts/:contactId and PUT /contacts/:contactId as needed; pull related tasks and notes.

GET /contacts/:contactId

contactId, name, email, phone, status

Top 3 Connections for Contacts API with TrackVia

2) Sync contact tasks and notes

Trigger: new or updated tasks for a contact in TrackVia; fetch via GET /contacts/:contactId/tasks

Actions: push updated tasks and notes into TrackVia; update task status in GHL as needed.

GET /contacts/:contactId/tasks

taskId, subject, dueDate, status

Top 3 Connections for Contacts API with TrackVia

3) Tagging and business data integration

Trigger: tags updated on a contact; respond via POST /contacts/:contactId/tags.

POST /contacts/:contactId/tags

contactId, tag

No-code Benefits of Connecting Contacts API with TrackVia

No-code automation lets you build workflows without writing code.

Real-time data synchronization between GHL and TrackVia keeps records current.

Flexible field mappings support scalable data models across systems.

Key Terms and Glossary

Key elements include endpoints, authentication, field mappings, and error handling. The process covers setup, testing, and ongoing monitoring.

OAuth 2.0

OAuth 2.0 is the authorization framework used to obtain access tokens for API requests.

API Endpoint

An API Endpoint is a specific URL path that performs an operation, such as retrieving a contact or updating a task.

Bearer Token

A token used to authenticate API requests, typically sent in the Authorization header.

Webhook

A callback mechanism that notifies TrackVia of changes in GHL data.

People also Search for:

Creative ideas for connecting Contacts API with TrackVia

Automatic contact onboarding from new leads

Use GET /contacts to pull new lead data into TrackVia, creating or updating records automatically.

Task-driven follow-ups

Link contact tasks from GHL to TrackVia tasks to trigger reminders and status updates.

Tag-based segmentation

Sync tags across systems and use them to segment records in TrackVia for targeted workflows.

Three simple steps to connect Contacts API with TrackVia

Step 1: Authenticate

Obtain OAuth tokens with the required scope (contacts.readonly) and securely store them.

Step 2: Configure endpoints

Select and map the endpoints from the Contacts API to TrackVia actions (read, write, and delete as needed).

Step 3: Test and deploy

Run end-to-end tests, verify data integrity, and monitor logs after deployment.

Frequently Asked Questions

What data can I access with the Contacts API in TrackVia?

The Contacts API lets you read core contact data and related resources like tasks, notes, appointments, and tags. You can pull details into TrackVia to drive workflows and keep records in sync. Use the provided endpoints to fetch, update, and manage contacts securely within the configured scopes.

Authentication uses OAuth 2.0 with a token that you exchange for API access. The token should be renewed before expiration and included in the Authorization header for every request. Keep tokens secure. In the integration setup, ensure the correct scope (e.g., contacts.readonly) is granted and that token refresh logic is in place.

Essential endpoints include GET /contacts/:contactId to fetch a contact, GET /contacts/:contactId/tasks to pull tasks, and POST /contacts/:contactId/tags to manage tags. These cover core read and write workflows.

Yes. You can create or update contacts from TrackVia by using POST /contacts/ and PUT /contacts/:contactId. TrackVia actions can trigger updates in GHL.

When an API call fails, implement retry logic with exponential backoff. Check HTTP status codes, validate inputs, and retry transient errors. Log the failure for debugging.

Yes. The API enforces rate limits. Plan your sync frequency accordingly and batch requests when possible to stay within quotas.

View logs in the GHL app connector and TrackVia integration dashboard. Use the error details to diagnose endpoints, tokens, or field mappings.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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