Requests to the Contacts API are authenticated with your API credentials. Your scope is contacts.readonly, so plan read-only access where appropriate or request broader scopes if you need write permissions.
Trafft authenticates via secure OAuth 2.0 credentials to access the GHL Contacts API. Protect your client secret and rotate credentials regularly.
GET /contacts/:contactId — retrieve a single contact; GET /contacts/:contactId/tasks — list a contact’s tasks; GET /contacts/:contactId/tasks/:taskId — get a specific task; GET /contacts/:contactId/notes — list a contact’s notes; GET /contacts/:contactId/notes/:id — get a note; GET /contacts/:contactId/appointments — list a contact’s appointments; GET /contacts/ — list all contacts; GET /contacts/business/:businessId — list contacts by business; POST /contacts/ — create a new contact; PUT /contacts/:contactId — update a contact; DELETE /contacts/:contactId — delete a contact; POST /contacts/:contactId/tasks — create a task for a contact; PUT /contacts/:contactId/tasks/:taskId — update a task; PUT /contacts/:contactId/tasks/:taskId/completed — mark a task as completed; DELETE /contacts/:contactId/tasks/:taskId — delete a task; POST /contacts/:contactId/tags — add tags to a contact.
Trigger: On new contact creation or when a contact is updated, fetch the latest data from GHL and push it into Trafft to keep records aligned.
Actions: pull contact details (GET /contacts/:contactId), create or update Trafft contact records, and initialize related tasks or notes as needed.
Method and path: GET /contacts/:contactId
Key fields: contactId, name, email, phone
Trigger: When a contact’s tasks are created or updated, sync the status to Trafft for accurate task tracking.
Actions: fetch tasks (GET /contacts/:contactId/tasks), map to Trafft tasks, update statuses, and reflect completions.
Method and path: GET /contacts/:contactId/tasks
Key fields: taskId, status, dueDate
Trigger: Notes are added or updated to capture context in Trafft timelines.
Actions: pull notes (GET /contacts/:contactId/notes), attach to the Trafft contact timeline, and surface important context.
Method and path: GET /contacts/:contactId/notes
Key fields: id, content, createdAt
Automate data flow without writing code, reducing manual data entry and human error.
Unify contact records across Trafft and GHL to create a single source of truth for customers and prospects.
Speed onboarding and keep information up to date with real-time or near‑real‑time synchronization.
Glossary of core elements and processes used in the Trafft–GHL integration: Contacts, Tasks, Notes, Appointments, Tags, and common API operations.
A Contact is the central record representing a person in Trafft and the GHL Contacts API, containing identifiers and contact details such as name, email, and phone.
A Task is an action item linked to a Contact that tracks work, status, due dates, and completion.
A Note is a free‑form entry attached to a Contact to capture context, history, or communications.
An Appointment is a scheduled meeting or call associated with a Contact, stored for reference and notifications.
Automatically pull external profile data to enrich Trafft contacts using the Contacts API, improving segmentation and outreach.
Trigger Trafft workflows when tasks in the GHL system change, ensuring timely follow‑ups and status updates.
Consolidate notes, tasks, and appointments into a single activity timeline for each contact.
Create GHL API credentials and configure the scope to contacts.readonly (or broader if needed). Store credentials securely.
Use sample endpoints to verify connectivity, map fields between systems, and confirm data formats align.
Set up automations, error handling, and retries. Monitor sync jobs and review logs for any discrepancies.
No-code options are available for basic integrations, and you can start with built‑in connectors or automation platforms to connect Trafft with the Contacts API. For more advanced flows, you may implement custom logic using the API endpoints described in this guide. This page covers both approaches to help you choose the path that fits your needs. The core capabilities include reading contact data, retrieving tasks and notes, and syncing related records to Trafft.
With the Contacts API, you can access contact details, associated tasks, notes, and appointments. This enables you to build richer profiles, track activity, and surface contextual information in Trafft. Depending on your permissions, you can read or update records to keep both systems synchronized.
The available endpoints include operations for contacts, their tasks, notes, and appointments. Common patterns involve retrieving a contact by ID, listing and updating tasks, and attaching notes or tags. Review the endpoint list and map fields to Trafft objects to plan your integration.
Authenticate requests using your API credentials and the appropriate scope (for example, contacts.readonly). Use OAuth 2.0 flows or API keys as configured in your developer console, and protect secrets with secure storage and rotation policies.
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