How to connect Trint to the Contacts API

Connecting Trint with Contacts API for seamless CRM-powered transcripts

How to connect Contacts API with Trint

Learn how to securely link Trint (APPNAME) with the Contacts API (GHLAPINAME) to automate data transfers, enrich transcripts, and drive smarter workflows. This guide covers authentication, endpoint usage, and best-practice patterns for reliable, scalable integration.

Authentication for the Contacts API

Access is secured using your GHL API credentials. Use OAuth 2.0 where supported or an API key scoped to contacts.readonly to enable read-only access for Trint demonstrations.

Authentication for Trint

Trint authenticates to the GHL via the API credentials you provide. Use a dedicated app token for Trint and rotate it regularly to maintain security.

GHL Contacts API Endpoints used by Trint

GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags

Top 3 connection patterns for Contacts API and Trint

1) Real-time contact sync

Trigger: when a contact is updated in GHL

Actions: fetch updated contact data from GET /contacts/:contactId and sync to Trint records; update transcripts with latest contact info

Method: GET /contacts/:contactId

Key fields: contactId, email, name

Top 3 connection patterns for Contacts API and Trint

2) Task-driven updates

Trigger: new or updated tasks in GHL

Actions: create or update tasks in Trint via POST /contacts/:contactId/tasks; keep status in sync

Method: POST /contacts/:contactId/tasks

Fields: contactId, taskId, status

Top 3 connection patterns for Contacts API and Trint

3) Notes and activity context

Trigger: notes added or updated in GHL

Actions: pull notes from GET /contacts/:contactId/notes and attach to Trint transcripts

Method: GET /contacts/:contactId/notes

Fields: contactId, id

Benefits of a no-code connection between Contacts API and Trint

Rapid deployment: connect in minutes with a no-code setup and standard REST endpoints.

Automation-ready: ongoing data sync happens in the background without manual steps.

Scalable: supports growing contact data, tasks, and notes across your teams.

Key terms and glossary

Essential elements and processes you’ll encounter when integrating GHL’s Contacts API with Trint include authentication, endpoints, webhooks, data mapping, and error handling.

API

Application Programming Interface that enables software applications to communicate and exchange data.

Webhook

A callback endpoint that notifies your app when events occur, enabling near real-time updates.

OAuth 2.0

A secure authorization framework that grants limited access tokens to clients.

Endpoint

A specific URL that exposes a particular API function.

People also Search for:

Creative ideas for connecting Contacts API with Trint

Idea 1: Automated contact enrichment

Automatically pull contact details from GHL into Trint to enrich transcripts and improve context.

Idea 2: Task-driven narratives

Create narrative notes in Trint when a GHL task changes status, linking to a contact.

Idea 3: Notes-forwarding to transcripts

Sync key notes from GHL with transcripts in Trint to preserve conversation context.

Three simple steps to connect Contacts API with Trint

Step 1: Authenticate

Obtain and securely store your GHL API key or OAuth credentials for Trint.

Step 2: Configure endpoints

Select the needed endpoints (see the list above) and map GHL fields to Trint fields.

Step 3: Test and deploy

Run tests, verify data accuracy, and deploy the integration with monitoring in place.

Frequently Asked Questions

Do I need to code to connect Trint to the Contacts API?

Generally no coding is required for this no-code integration. Start by obtaining the GHL API credentials, then use Trint’s connector to map fields and endpoints. If you need advanced automation, leverage conditional triggers and built-in mappings to tailor the flow. In most cases, the setup can be completed within minutes, with intuitive UI guides to assist you. For more complex scenarios, consider creating multi-step flows that combine task updates, notes, and contact data to drive richer transcripts and analytics.

Trint can sync contact details, tasks, notes, and event data as defined by the endpoints. Map fields carefully to ensure the right data flows into transcripts and dashboards. You can extend mappings over time as your data model evolves. Preview changes in a sandbox environment before going live to avoid disruptions in production data.

Data transmission uses TLS encryption and token-based authentication. Access can be limited by scope and revocation tokens. Regular security reviews are recommended to stay aligned with policy updates and best practices. Enable audit logs to track who accessed what data and when, and rotate credentials periodically.

Yes. Use the field-mapping interface to choose which GHL fields map to Trint transcript fields. You can adjust mappings at any time. If your data model changes, re-map corresponding fields and re-test the integration to ensure data integrity.

When an endpoint fails, retries are attempted automatically and logs are generated. You can rerun failed tasks and diagnose with the error details. Consider configuring exponential backoff and alerting to stay ahead of transient issues.

You can revoke credentials and rotate API keys from both GHL and Trint admin panels. After revocation, the integration will stop until new credentials are provided. Keep a secure record of rotated keys and update all connected apps promptly to avoid downtime.

Rate limits apply per API and per app. If you hit a limit, implement backoff and retries. Most use cases stay well within the quotas. For high-volume scenarios, contact support to discuss quota adjustments or batching strategies.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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