Authenticate requests with secure credentials from your GHL API setup. The current scope for this integration is contacts.readonly by default; to perform actions like creating or updating records, ensure appropriate permissions are granted and tokens are stored securely.
In Updown-io, generate and manage API keys and connect them to the GHL connector. Use the key in the Authorization header and keep it secret.
Available endpoints include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId. Write operations require appropriate permissions: contacts.write. Endpoints for creating, updating, deleting include POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, and POST /contacts/:contactId/tags.
Trigger: A new contact is added in Updown-io.
Actions: Use POST /contacts/ to create the contact, then POST /contacts/:contactId/tasks to assign onboarding tasks.
Methods: POST /contacts/, POST /contacts/:contactId/tasks
Key fields: name, email, phone, tasks
Trigger: Contact details are updated in Updown-io.
Actions: Use PUT /contacts/:contactId and PUT /contacts/:contactId/tasks/:taskId to sync changes.
Methods: PUT /contacts/:contactId, PUT /contacts/:contactId/tasks/:taskId
Key fields: contactId, email, phone, taskId, status
Trigger: Updown-io marks a contact as inactive.
Methods: DELETE /contacts/:contactId, DELETE /contacts/:contactId/tasks/:taskId
Key fields: contactId, taskId
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Key elements include the GHL API name (Contacts API), APPNAME (Updown-io), endpoints, authentication, data mapping, and error handling. Understanding these helps you design reliable integrations.
A person in your CRM with attributes like name, email, phone, notes, and associated tasks.
A specific URL in the API that performs a defined action (read, write, update, delete).
The process of proving identity to access the API, typically via API keys or OAuth tokens.
A callback URL that notifies your app about events like creation or updates in real time.
Automatically create a new contact in Contacts API when a user signs up in Updown-io, then assign onboarding tasks.
Link customer tickets created in Updown-io to the Contacts API as notes or tasks to keep your team aligned.
Aggregate contact activity from Updown-io into the Contacts API to drive dashboards and reports.
In Updown-io, create or copy an API key for integration and store it securely.
Enter the API key into the GHL/Updown-io connector settings and choose the scope (read-only by default).
Run test syncs, verify data integrity, and enable error retries and logging.
No, this setup uses read-only access by default. If you need to create or update records, you will need to request additional permissions or use a write-enabled scope where available. Always follow least-privilege practices.
The default scope covers typical read operations such as GET /contacts/:contactId, GET /contacts/:contactId/tasks, and GET /contacts/:contactId/notes. Write operations require extra permissions as configured in your API key.
Use API keys or OAuth tokens transmitted securely in the Authorization header. Rotate credentials regularly and store them in a secure vault or secret manager.
Yes. You can map fields like name, email, phone, notes, and custom fields. Use the platform’s field-mapping features to align Updown-io fields with Contacts API endpoints.
Test by running a small sample sync and checking results in both systems. Use sandbox or test endpoints if available, and review error logs.
When an endpoint returns an error, check the HTTP status code, error message, and any returned detail. Implement retries and alerting to handle transient issues.
Logs are available in your integration dashboard. Look for request payloads, responses, and any error messages to troubleshoot.
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