The Contacts API requires authorized access via OAuth 2.0 with the contacts.readonly scope by default. Ensure your application has approved access to read and manage contact data.
User-com authenticates via OAuth 2.0. Create a connected app, request the necessary scopes for reading and writing contacts, tasks, and notes, and securely store tokens.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; POST /contacts/:contactId/notes; POST /contacts/:contactId/tags; DELETE /contacts/:contactId/tasks/:taskId; endpoints may require appropriate scopes such as contacts.write and contacts.readonly.
Trigger when a contact is created or updated in Contacts API.
Create or update the corresponding contact in User-com and map essential fields like name, email, phone, and company.
POST /contacts/ (for create) and PUT /contacts/:contactId (for updates) to ensure User-com stores the latest contact data.
name, email, phone, company, tags
Trigger when a new task is created for a contact in Contacts API.
Create or update a task in User-com with fields like title, due date, and status.
POST /contacts/:contactId/tasks
title, dueDate, status, taskId
Trigger when a note is added to or updated for a contact in Contacts API.
Create or update notes in User-com with note content and date.
POST /contacts/:contactId/notes
noteId, content, date
No coding required—configure triggers, actions, and field mappings with a visual builder.
Faster onboarding and quicker time-to-value with ready-made templates.
Reliable two-way data sync reduces duplicates and keeps teams aligned.
A quick glossary of terms used in this integration and how they relate to data flows.
Application Programming Interface; a set of rules that lets different software systems talk to each other.
Authorization framework granting limited access to resources without sharing credentials.
A callback mechanism that delivers real-time updates to your app when data changes.
A specific URL in an API that performs a defined operation or returns data.
Automatically pull enriched contact details from Contacts API into User-com to improve segmentation.
Create tasks in User-com when notes or events change in Contacts API.
Use prebuilt workflows to kick off follow-ups when new contacts are added.
Create OAuth credentials and authorize the app for the required scopes.
Define how Contacts API fields map to User-com fields and which endpoints to use for syncing.
Turn on syncing, set retries, and monitor logs for failures.
The integration supports OAuth 2.0 for secure authentication. You may use a client credentials flow or a user-consent flow depending on your setup. Ensure your app has the contacts.readonly scope for read access, and the appropriate write scopes for updates.
Common endpoints include GET /contacts/:contactId for pulling contact data, GET /contacts/:contactId/tasks for tasks, and POST /contacts/:contactId/tasks to create new tasks. You can also manage notes at GET /contacts/:contactId/notes and POST /contacts/:contactId/notes for notes syncing.
Yes. The workflow can write data back to the GHL Contacts API from User-com using write-enabled endpoints such as POST /contacts/ and POST /contacts/:contactId/tasks. Map fields carefully to avoid conflicts and respect rate limits.
You can implement this with no-code connectors and templates. Use the visual builder to configure triggers, actions, and field mappings. If you need custom logic, consider small scripting or webhooks.
The system supports retries with exponential backoff and logs all errors. You can configure max retry attempts and backoff timing, and monitor the integration via the connected app dashboard.
Rate limits apply to the GHL API. If you approach limits, reduce call frequency, batch requests, or stagger polling. Implement retries with backoff to handle transient errors.
Field mappings are configurable in the integration settings. You can map standard fields like name, email, and phone, and you can add custom fields as needed. Test mappings with sample data.
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