Authenticate with OAuth 2.0 using your app credentials and request the contacts.readonly scope to access contact data safely.
Your app authenticates by obtaining an access token and including it in the Authorization header as a Bearer token for each request.
GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags
Trigger on contact events to fetch details via GET /contacts/:contactId and pull notes, tasks, and appointments.
Actions: retrieve contact data, pull latest notes and tasks, and display verified review status in your app.
GET /contacts/:contactId to pull core profile data; GET /contacts/:contactId/tasks and /notes for history.
key fields: contactId, verifiedStatus, reviewScore, lastUpdated
Trigger on new verified reviews to refresh contact data.
Actions: POST /contacts/ or PUT /contacts/:contactId to sync updated information.
POST /contacts/ or PUT /contacts/:contactId
fields: contactId, businessId, reviewStatus, verifiedAt
Trigger on new tasks tied to verification status.
Actions: POST /contacts/:contactId/tasks, update task status to reflect review progress.
POST /contacts/:contactId/tasks
fields: contactId, taskId, status, dueDate
Speed: build automations and data flows without writing code.
Reliability: rely on standardized API calls and consistent data structures.
Scalability: handle growing verified review data as your app expands.
Core elements include endpoints, triggers, actions, and fields used to work with Verified Reviews in the Contacts API.
OAuth 2.0 is an authorization framework that lets apps obtain limited access to an API on behalf of a user.
A Bearer Token is the access credential sent in the Authorization header to authenticate API requests.
An API Endpoint is a URL that performs a specific function, such as retrieving a contact or listing tasks.
Scopes define what access your app has to a resource, such as contacts.readonly.
Automatically tag contacts when a verified review is detected and sync with notes for a complete history.
Create follow-up tasks when reviews reach certain thresholds to nurture relationships.
Aggregate contact data, notes, tasks, and reviews into a single, searchable history.
Create credentials in your developer portal and configure the OAuth 2.0 redirect URL.
Request an access token with the scope contacts.readonly and obtain refresh tokens as needed.
Test endpoints like GET /contacts/:contactId and GET /contacts/:contactId/tasks in a staging environment before going live.
With the Contacts API and the contacts.readonly scope, you can retrieve contact details, related tasks, notes, and appointments, along with basic verified review information for display in your app. This is designed for read-only data flow and display. In practice, you can build rich user experiences by surfacing status, dates, and associated notes without allowing data modification.
To authenticate, register your app in the GHL developer console, obtain client credentials, and request an access token with the appropriate scope. Store tokens securely and rotate them as recommended. Include the token in the Authorization header as a Bearer token for each request. Use refresh tokens to maintain long-lived sessions and follow best practices for securely handling credentials.
For verified reviews, focus on endpoints that expose read-only data about contacts and their activity: GET /contacts/:contactId for profile data, GET /contacts/:contactId/notes and GET /contacts/:contactId/tasks for activity history, and GET /contacts/:contactId/appointments for meetings. If you need write capabilities, upgrade to a higher scope; otherwise, these read-only endpoints provide a complete picture of verified reviews without modification.
Creating or updating contacts requires a write-enabled scope (for example, contacts.write). The contacts.readonly scope does not permit write operations. If your app needs to modify data, request the appropriate scope and obtain user consent. Always limit permissions to what your app truly needs and implement proper security measures.
To fetch a contact’s tasks, call GET /contacts/:contactId/tasks. You can retrieve a list of tasks, then drill into a specific task with /contacts/:contactId/tasks/:taskId. Combine the task data with notes (GET /contacts/:contactId/notes) to build a complete activity timeline for each contact.
Rate limits are documented in the GHL API docs and depend on your plan and token. Expect per-minute quotas and shared concurrency limits. Implement exponential backoff and retries to gracefully handle throttling and maintain a smooth user experience.
Common errors include invalid or expired tokens, insufficient scope, and missing required fields. Ensure tokens are current, scopes match the endpoint, and all required parameters are provided. Log errors for monitoring and implement retry logic with backoff to recover from transient issues.
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Complete Operations Catalog - 126 Actions & Triggers
