How WaiverFile connects to the Contacts API

WaiverFile + Contacts API: Seamless data integration

How WaiverFile connects with the Contacts API

This guide explains how WaiverFile connects to the Contacts API to access contacts, tasks, notes, and appointments and to automate workflows.

Authentication for the Contacts API

Authenticate using OAuth 2.0 with the required scopes for reading and writing contact data. Store tokens securely and rotate credentials regularly.

WaiverFile Access and Permissions

Configure WaiverFile to request the necessary permissions (read for contacts, write for tasks and notes) and to use the generated client credentials in your app setup.

GHL Contacts API Endpoints Used by WaiverFile

Key endpoints include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, POST /contacts/, POST /contacts/:contactId/tasks, PUT /contacts/:contactId, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId.

Top 3 WaiverFile and Contacts API connections

1) Sync Contacts and Tasks

Trigger: a new or updated contact in WaiverFile creates or updates the corresponding contact in the Contacts API and creates initial tasks.

Actions: create or update contact, create tasks, and link notes.

Method Path examples: POST /contacts/ to create, PUT /contacts/:contactId to update, POST /contacts/:contactId/tasks to add tasks.

Key fields: email, firstName, lastName, phone, businessId

Top 3 WaiverFile and Contacts API connections

2) Notes Sync

Trigger: notes added or updated in WaiverFile.

Actions: create or update notes in Contacts API and attach to the right contact.

POST /contacts/:contactId/notes

noteId, content, date, contactId

Top 3 WaiverFile and Contacts API connections

3) Tasks Orchestration

Trigger: new or updated WaiverFile tasks trigger corresponding tasks in Contacts and update status.

Actions: create/update tasks, mark complete when WaiverFile marks as done, and sync due dates.

POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed

taskId, title, status, dueDate, contactId

No-code benefits for WaiverFile and Contacts API

Faster setup with drag-and-drop automations and no code required.

Eliminate repetitive data entry through automated sync between WaiverFile and Contacts.

Maintain data consistency across systems in real time.

Key Terms & Glossary

This section defines API endpoints, authentication methods, and mapping processes used to connect WaiverFile with the Contacts API.

API endpoint

A specific URL in the GHL Contacts API used to perform a function, such as retrieving or updating a contact.

OAuth 2.0

An authorization framework that enables secure access to endpoints by issuing access tokens.

Authentication

Verifying identity and permissions before granting API access.

Field mapping

Specifying how WaiverFile fields map to Contacts API fields (e.g., email, firstName).

People also Search for:

3 Creative Ideas for WaiverFile + Contacts API

Idea 1: Auto-create and enrich contacts

On new WaiverFile leads, create a contact in the Contacts API and fill key fields from WaiverFile data.

Idea 2: Task-driven onboarding

When a task is added in WaiverFile, create a corresponding task in Contacts and assign to a user.

Idea 3: Notes-guided updates

Attach WaiverFile notes to Contacts notes to keep context for every contact.

3 Steps to Connect WaiverFile with Contacts API

Step 1: Authenticate and authorize

Register your WaiverFile app, obtain client credentials, and authorize scopes for contacts data.

Step 2: Select endpoints and set mappings

Choose endpoints (GET, POST, PUT, DELETE) and map WaiverFile fields to Contacts API fields.

Step 3: Test and go live

Run tests, validate data flow, and monitor for errors once live.

FAQ

What authentication methods are supported for the GHL Contacts API?

The GHL Contacts API uses OAuth 2.0 for secure access. You’ll authenticate your WaiverFile app to obtain access tokens with the required scopes for contact data. Store tokens securely and rotate credentials on a set schedule. You may also configure a refresh flow to keep access seamless. In addition, use webhook or polling practices as appropriate to keep data in sync without exposing credentials.

Yes. WaiverFile can read and write to Contacts data through the API, including creating and updating contacts, tasks, and notes. Ensure your app requests the appropriate scopes (read and write) and that mappings align with your WaiverFile fields. Implement error handling to gracefully manage conflicts or permission changes.

Available endpoints cover core CRUD operations for contacts, tasks, and notes. Typical usage includes GET /contacts/:contactId to fetch a contact, POST /contacts/ to create, and POST /contacts/:contactId/tasks to assign work. Choose endpoints based on your workflow needs and enforce consistent field mappings for reliable data flow.

Field mapping involves aligning WaiverFile fields (e.g., email, firstName, lastName, phone) with the corresponding Contacts API fields. Use a mapping document to define required and optional fields, then test with sample records to verify data is populating correctly. Update mappings as your schema evolves.

Rate limits can vary by endpoint and plan. Plan for bursts by implementing retry logic with exponential backoff and consider batching requests where supported. Monitor usage in the WaiverFile dashboard and set alerting for unusual spikes.

Testing before going live involves sandbox credentials, synthetic data, and a staging environment. Validate authentication, endpoint responses, and field mappings. Run end-to-end tests for common workflows (contact creation, task assignment, note updates) and review logs for errors.

API credentials are generated in the GHL developer console for your WaiverFile app. Rotate them periodically and immediately after any suspected compromise. Store secrets securely, rotate in your CI/CD pipeline, and revoke old tokens as needed.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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