Access to the Contacts API requires valid credentials with the scope set to contacts.readonly for read operations. Use your GHL API key and OAuth flow to securely authorize requests, then test each connection in the Zapier App Connector.
Zapier App Connector authenticates to GHL using OAuth 2.0 and, where required, API keys. Configure the connection in the Zapier dashboard, grant the necessary scopes (such as contacts.readonly and contacts.write), and verify the connection with a test action.
GET /contacts/:contactId — Retrieve a single contact GET /contacts/:contactId/tasks — List tasks for a contact GET /contacts/:contactId/tasks/:taskId — Get a specific task GET /contacts/:contactId/notes — Get notes for a contact GET /contacts/:contactId/notes/:id — Get a specific note GET /contacts/:contactId/appointments — Get appointments for a contact GET /contacts/ — List all contacts GET /contacts/business/:businessId — Get contacts by business contacts.write — OAuth scope with write access to contacts POST /contacts/ — Create a new contact PUT /contacts/:contactId — Update a contact DELETE /contacts/:contactId — Delete a contact POST /contacts/:contactId/tasks — Create a task for a contact PUT /contacts/:contactId/tasks/:taskId — Update a task PUT /contacts/:contactId/tasks/:taskId/completed — Mark a task as completed DELETE /contacts/:contactId/tasks/:taskId — Delete a task POST /contacts/:contactId/tags — Add tags to a contact
Trigger when a contact is created or updated in the Contacts API to push a WhatsApp notification via Zapier.
Actions: GET /contacts/:contactId to fetch details; GET /contacts/:contactId/tasks to pull tasks; PUT /contacts/:contactId to update; POST /contacts/:contactId/tasks to create tasks.
Method path example: GET /contacts/:contactId (retrieve), POST /contacts/ (create) or PUT /contacts/:contactId (update).
Key fields: contactId, name, email, phone, status, lastUpdated
Trigger when a note is added or updated for a contact.
Actions: GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id
GET /contacts/:contactId/notes
contactId, noteId, note, timestamp
Trigger when a new contact is added or when bulk sync is required.
Actions: GET /contacts/ to list, GET /contacts/business/:businessId to filter by business; fetch individual records as needed.
GET /contacts/
contactId, name, email
Automate WhatsApp notifications without writing code by connecting contacts data to your workflows.
Consolidate data flows and actions in one platform for faster deployments.
Easily test, optimize, and reuse Zap templates across teams.
The following terms and processes describe how the integration works between the GHL Contacts API and the Zapier App Connector to drive WhatsApp notifications.
The GHL API surface used to access and manage contact records, which includes endpoints for contacts, tasks, notes, and appointments.
A real-time notification mechanism that can trigger automations when data changes.
Authorization framework used to grant app access to GHL resources without exposing user credentials.
A URL and method pair used to perform operations on GHL resources.
Create a Zap that sends a WhatsApp message whenever a key contact moves to a high-priority status, using a dynamic template with the contact’s name and the next action.
When notes are added, automatically tag the contact and create a follow-up task to keep the conversation on track.
Periodically sync contacts and summarize activity in a dashboard to spot engagement trends and optimize messaging.
Collect your GHL API credentials and configure OAuth in Zapier’s App Connector.
Authenticate, select scopes (contacts.readonly, contacts.write), and run a test to confirm connectivity.
Create Zap templates to trigger WhatsApp messages from Contacts API events and map fields to your message template.
You can authenticate using OAuth 2.0 and, where supported, API keys. In the Zapier App Connector, configure a secure connection to the Contacts API and choose the appropriate scope (typically contacts.readonly for reading data). Ensure tokens are valid and refreshed automatically. If your organization requires additional security, use server-to-server authentication and rotate credentials regularly. Zapier provides built-in testing tools to verify the connection and access levels before going live.
For WhatsApp notifications, you will commonly access endpoints that retrieve contact data and related items (notes, tasks) to build context for messages, such as GET /contacts/:contactId, GET /contacts/:contactId/notes, and GET /contacts/:contactId/tasks. When actions are needed, POST /contacts/ to create or PUT /contacts/:contactId to update records, then pass the resulting data to your WhatsApp message template in Zapier. Use the endpoint list to tailor your workflow to your exact notification scenario.
Typically you will need both read and write scopes (for example, contacts.readonly and contacts.write) to fetch data and perform updates or create tasks. Configure these scopes in the Zapier App Connector when establishing the GHL connection, and ensure your app user has permission to access the resources required by your workflow. If your workflow only reads data, you can operate with the readonly scope to minimize permission surface.
Yes. You can trigger actions from notes by listening to the notes endpoints (for example, GET /contacts/:contactId/notes) and wiring them into a Zap that sends WhatsApp messages or creates follow-up tasks. This enables responsive, context-aware notifications based on note updates or additions. Combine notes events with contact data to craft richer, personalized messages.
Use Zapier’s test connections and sample data to verify the integration. Start by authenticating the GHL connection, then run a test pull for a known contact to validate fields mapping. Use test tasks, notes, and contacts responses to confirm your templates render correctly and that messages trigger as expected. Iterate with real-but-safe data to ensure reliability before going live.
If a contact is deleted, the API will typically return an error or a 404 for that resource. Implement graceful error handling in your Zap to skip or retry as appropriate, and consider using archival flags or business rules to handle inactive contacts. Your dashboard and reporting should reflect the change to avoid sending messages to non-existent recipients. Maintain a fallback workflow to notify your team if critical contacts are removed.
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Complete Operations Catalog - 126 Actions & Triggers
