Access to the Contacts API uses OAuth 2.0 with a client_id and client_secret. Ensure the access token has the scope contacts.readonly to preserve data integrity.
In WorkRamp, create an API app, obtain the client ID, client secret, and redirect URL, then exchange code for an access token to call the Contacts API securely.
GET /contacts/:contactId – Retrieve a single contact GET /contacts/:contactId/tasks – List tasks for a contact GET /contacts/:contactId/tasks/:taskId – Get a specific task GET /contacts/:contactId/notes – List notes for a contact GET /contacts/:contactId/notes/:id – Get a specific note GET /contacts/:contactId/appointments – List appointments GET /contacts/ – List all contacts GET /contacts/business/:businessId – List contacts for a business POST /contacts/ – Create a contact PUT /contacts/:contactId – Update a contact DELETE /contacts/:contactId – Delete a contact POST /contacts/:contactId/tasks – Create a task PUT /contacts/:contactId/tasks/:taskId – Update a task PUT /contacts/:contactId/tasks/:taskId/completed – Mark a task completed DELETE /contacts/:contactId/tasks/:taskId – Delete a task POST /contacts/:contactId/tags – Add a tag to a contact
Trigger: New lead created in WorkRamp triggers a lookup or creation in Contacts API.
Actions: GET /contacts/:contactId to fetch, POST /contacts/ to create, PUT /contacts/:contactId to update
Methods used: GET /contacts/:contactId, POST /contacts/
Key fields: contactId, email, name
Trigger: Contact field changes in WorkRamp push to Contacts API.
Actions: PUT /contacts/:contactId to update, optionally POST /contacts/:contactId/tasks to sync tasks
PUT /contacts/:contactId
Key fields: contactId, lastName, email
Trigger: New notes or tasks added to Contacts contact trigger updates in WorkRamp.
Actions: GET /contacts/:contactId/notes, POST /contacts/:contactId/tasks
Methods: GET /contacts/:contactId/notes, POST /contacts/:contactId/tasks
Key fields: contactId, noteId, taskId
No-code automation to sync data between WorkRamp and Contacts API without custom development
Faster onboarding and enriched contact profiles with live data
A unified workspace for contacts, notes, tasks, and appointments across platforms
This section covers endpoints, triggers, actions, and data fields used to connect the GHL Contacts API with WorkRamp, plus how to map fields between systems.
A specific URL and HTTP method exposed by an API to perform a task or retrieve data.
Authorization framework that issues access tokens to third-party apps with user consent.
A URL endpoint that receives real-time notifications when events occur in a connected app.
The process of aligning and translating fields between systems so data stays consistent.
Create a health score field in WorkRamp and push updates from Contacts data to keep teams informed.
Whenever a note is added in Contacts, automatically create a reminder task in WorkRamp.
Stream changes between systems into a live activity feed for your team.
Obtain client IDs, secrets, and redirect URLs from both platforms.
Define which endpoints to use and map data fields across systems.
Run tests in a staging environment and set up ongoing monitoring and alerts.
Answer: You will need read permissions on Contacts API from WorkRamp. Ensure your OAuth token includes the contacts.readonly scope. In typical setups, an app is granted limited access suitable for data retrieval. You can request elevated permissions if needed, but this requires approval and secure handling. The setup guide shows exactly which scopes to enable.
Answer: This integration is designed for reading contacts with the provided scope. Writing is possible if you request a higher permission level and adjust tokens; otherwise use the write endpoints carefully. Always test in a staging environment before deploying to production.
Answer: Endpoints include GET /contacts/:contactId, GET /contacts/, POST /contacts/ and more. The docs list available endpoints; you can see which ones are enabled for your app in the dashboard.
Answer: Authenticate via OAuth 2.0. Use the client ID and client secret to obtain an access token, then include the token in your API requests as a Bearer token. Renew tokens as needed.
Answer: Use a test sandbox or a staging environment to verify connectivity. Check the access token, scope, and endpoint availability. The setup guide provides sample requests and expected responses.
Answer: Yes, rate limits apply. If you reach limits, implement exponential backoff and caching. Contact support for higher quotas if needed.
Answer: Yes. Map custom fields by defining a field mapping in the integration settings. This lets you push and pull custom attributes between WorkRamp and Contacts.
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Complete Operations Catalog - 126 Actions & Triggers
