Use an access token scoped to contacts.readonly to securely call the Contacts API. Store credentials securely and rotate them regularly.
Generate and install API credentials in Xama Hub to authenticate requests to the Contacts API. Assign the minimum required scopes to reduce risk.
The following endpoints are supported for Contact data via Contacts API and can be used to build powerful automations with Xama Hub: GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags
When a new contact is created or updated in the Contacts API, Xama Hub fetches the contact record and related tasks to keep data synchronized.
Create or update contact and task records in Xama Hub; map fields like contactId, taskId, dueDate to corresponding fields in Xama Hub; fetch notes if available.
GET /contacts/:contactId and GET /contacts/:contactId/tasks
contactId, taskId
Trigger when a task for a contact is updated in the Contacts API; pull the updated task into Xama Hub and reflect status.
Update task records in Xama Hub; map contactId, taskId, status; optionally update parent contact fields.
PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed
contactId, taskId
When a tag is added to a contact in Contacts API, Xama Hub updates segmentation and triggers campaigns.
Post tags to Xama Hub; map contactId and tags fields; trigger automations.
POST /contacts/:contactId/tags
contactId, tags
Automate data sync between Contacts API and Xama Hub without writing code.
Consolidate contact data for richer insights and faster decision-making.
Launch-ready automations with drag-and-drop builders in Xama Hub using endpoint data.
A quick reference of core concepts and processes used in this integration between Contacts API and Xama Hub.
A specific URL and method pair that performs a defined action in an API (e.g., GET /contacts/:contactId).
Authorization framework that lets apps obtain limited access tokens to call APIs securely.
A real-time callback that informs your app about changes in another system.
A permission the app requests to access specific resources or actions in an API.
Pull external data to enrich contact records automatically.
Create onboarding tasks when a new contact is created in the system.
Use tags to trigger targeted campaigns based on contact properties.
In Xama Hub, generate an API key or OAuth credentials and request the ‘contacts.readonly’ scope.
Enter the Contacts API base URL and map endpoints to Xama Hub actions.
Run test calls, verify data syncing, and adjust field mappings.
You should request the contacts.readonly scope for read operations. If you need updates, you may also request ‘contacts.write’ depending on your use case. Always apply the principle of least privilege and rotate credentials regularly. Keep your tokens secure and avoid exposing them in client-side code. If you’re using the Contacts API alongside other GHL resources, combine scopes carefully to minimize risk while enabling the needed automation.
Authenticate using OAuth 2.0 bearer tokens or an API key, as configured in Xama Hub. Include the token in the Authorization header when making API calls. Use refresh tokens before expiry and ensure your token scope matches the resources you access. Store credentials securely, rotate them on a schedule, and implement retry logic with exponential backoff for transient errors.
For syncing tasks, prioritize endpoints that expose contact and task relationships, such as GET /contacts/:contactId and GET /contacts/:contactId/tasks. This supports building a complete view of every contact’s tasks within Xama Hub. Map taskId and contactId to corresponding fields in your workspace to maintain data integrity. Consider using POST /contacts/:contactId/tasks to create tasks from Xama Hub when onboarding new contacts.
Yes. Use POST /contacts/:contactId/tags to apply tags to a contact. Tags enable segmentation and targeted automation in Xama Hub. Ensure you map the contactId correctly and format tags as an array or space/comma-delimited string as required by your implementation. Test tagging with a small subset of contacts to confirm correct propagation to downstream workflows.
Implement standard error handling and retries with exponential backoff. Pay attention to HTTP status codes (4xx for client errors, 5xx for server errors). Use idempotent operations where possible (e.g., PUT) to avoid duplicate records. Maintain a retry budget and log failures for troubleshooting.
Yes. Xama Hub provides no-code connectors to link the Contacts API with workflows, campaigns, and data mapping. You can configure endpoints, map fields, and trigger actions using a visual builder without writing code. This simplifies rapid prototyping and testing.
API rate limits depend on your plan and usage. Review your quota in the API dashboard and implement pagination and backoff strategies to stay within limits. If you anticipate higher volumes, consider requesting an elevated rate limit or batching requests where appropriate.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
