Use OAuth 2.0 with the scope contacts.readonly to obtain an access token. Store tokens securely and refresh as needed.
Zapier handles the OAuth flow and securely stores credentials. During setup, you’ll authorize GHL from Zapier’s connected accounts.
Key endpoints include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags.
Trigger: when a contact is retrieved or updated in GHL to sync with Zendesk.
Actions: create or update a contact, add tasks, or attach notes.
Key method paths: GET /contacts/:contactId and GET /contacts/:contactId/tasks.
Required fields: contactId, name, email; associated tasks and notes as needed.
Trigger: tag updates or notes added to a contact in GHL.
Actions: add note, update note, manage tags via POST /contacts/:contactId/tags.
Methods: POST /contacts/:contactId/tags, GET /contacts/:contactId/notes.
Fields: contactId, noteId, content, tag.
Trigger: large data fetches for reports or dashboards.
Actions: batch GET calls and updates across multiple contacts and related records.
Methods: GET /contacts/, GET /contacts/:contactId, GET /contacts/:contactId/tasks for batch viewing.
Fields: contactId, status, updatedAt, and related task/note IDs.
Build powerful automations without writing a line of code using visual mapping and triggers.
Centralized CRM data flows between GHL and Zendesk via Zapier for consistent customer views.
Quick testing and deployment with built-in tools and ready-made templates.
This glossary explains the core terms used in connecting GHL, the API, and the Zapier App Connector.
Application Programming Interface; a set of rules that allows apps to talk to each other.
An authorization framework that enables secure access via access tokens.
A specific URL path that performs a defined operation in an API.
Permissions granted for a token, defining what data and actions are accessible.
When a new contact is added in GHL, automatically create a Zendesk ticket to welcome them and start onboarding.
Map GHL contact tasks to Zendesk tickets or task lists to keep teams aligned.
Capture note updates in Zendesk and push the changes to GHL to maintain a single source of truth.
In the GHL developer portal, create an API client and request the scope: contacts.readonly.
In Zapier, select the GHL app, authorize access, and configure the Contacts API as your trigger and actions.
Run tests to fetch contact data, create or update records, and deploy to your Zendesk workflows.
No heavy coding is required. Zapier App Connector provides a visual interface to map fields and define triggers and actions. Use the endpoints to fetch and update data without writing code. The setup uses standard OAuth 2.0 authentication and plain HTTP requests.
You will use OAuth 2.0 with the contacts.readonly scope to access data. Tokens are refreshed automatically by Zapier and stored securely. If your environment requires API keys, you can generate and rotate them through the GHL API portal.
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Complete Operations Catalog - 126 Actions & Triggers
