Use OAuth 2.0 or an API key to securely authorize requests to the GHL Contacts API. In Zapier, create a connected account to store credentials securely.
Zapier stores your credentials in a connected account and reuses tokens for each workflow run, so you don’t re-enter credentials.
The Contacts API supports endpoints to read, create, update, delete contacts, their tasks, notes, appointments, and tags. Example endpoints include GET /contacts/:contactId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, and related nested resources.
Trigger: a new contact is created in Ze nding Zendesk Sell flows into GHL as a new contact via POST /contacts/.
Actions: create contact, attach initial notes, schedule onboarding tasks, and apply tags.
POST /contacts/ (create) or PUT /contacts/:contactId (update)
name, email, phone, company, external_id
Trigger: a contact is updated in the source system and the changes push to GHL via PUT /contacts/:contactId.
Actions: update fields, sync notes and related tasks, refresh tags.
PUT /contacts/:contactId
contactId, name, email, phone, company
Trigger: contact deletion maps to DELETE /contacts/:contactId in GHL.
Actions: delete contact and optionally cleanse related notes and tasks.
DELETE /contacts/:contactId
contactId
Set up in minutes without writing code, using the Zapier App Connector to link Zendesk Sell with GHL.
Automate recurring workflows across contacts, notes, tasks, and tags with simple triggers and actions.
Easily map and transform fields to ensure clean, synchronized data between systems.
A quick glossary covering API endpoints, authentication methods, triggers, and common data fields used when connecting Zendesk Sell (GHL Contacts API) with the Zapier App Connector.
A URL that performs a specific action in the GHL Contacts API, such as retrieving a contact with GET /contacts/:contactId.
The standard authorization protocol used to grant your Zapier App Connector access to the GHL API without sharing your credentials.
A person stored in Zendesk Sell with fields like name, email, phone, company.
A mechanism that sends real-time data updates from GHL or Zapier to keep systems synchronized.
Automatically tag Zendesk Sell contacts as they flow into GHL via Zapier to keep segments organized.
When a contact is created, auto-create a set of onboarding tasks in Zendesk Sell to streamline follow-up.
Schedule a weekly sync that validates key fields and flags mismatches for quick fixes.
Authorize Zapier App Connector to access Zendesk Sell and GHL Contacts API.
Choose triggers like new contact and actions like create or update; map fields accordingly.
Run tests, review logs, and turn on the automation.
No coding is required when using the Zapier App Connector—set up triggers and actions with a few clicks and map fields visually. For advanced needs, you can add filters and formatter steps within your Zap to customize data before it leaves Zendesk Sell or reaches GHL.
Key endpoints include GET /contacts/:contactId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, and nested endpoints for tasks, notes, and tags. You can mix and match these in your Zaps to meet your workflow requirements.
Map core fields such as name, email, phone, and company from Zendesk Sell to the corresponding GHL contact fields. Zapier’s UI lets you connect each source field to a target field, and you can add transformation steps if formats differ.
Authentication uses OAuth 2.0 via a connected account in Zapier, with tokens refreshed automatically. Store credentials securely and reuse them across steps; avoid embedding secrets in your Zap.
Bi-directional sync is possible for certain endpoints (like contact updates) depending on permissions and how you configure triggers. Be mindful of possible conflicts and implement field-level mapping to ensure consistency.
Deleting a contact in the source can trigger a corresponding delete in GHL. You can also configure cleanup of related notes and tasks to prevent orphaned data. Test delete flows carefully to avoid data loss.
Monitor errors and logs in Zapier’s task history and the connected app’s audit trails. Use built-in error handling (retry rules, filters) to ensure reliable automation and quick troubleshooting.
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