How to connect Zapier App Connector to the Contacts API

Connect Zendesk Sell via the Contacts API with the Zapier App Connector

Steps to connect the Contacts API with Zapier App Connector

This guide walks you through authenticating, selecting the right endpoints, and mapping data so Zendesk Sell and GHL stay in sync via Zapier.

Authentication for the Contacts API

Use OAuth 2.0 or an API key to securely authorize requests to the GHL Contacts API. In Zapier, create a connected account to store credentials securely.

Authentication for the Zapier App Connector

Zapier stores your credentials in a connected account and reuses tokens for each workflow run, so you don’t re-enter credentials.

Contacts API Endpoints used with Zapier App Connector

The Contacts API supports endpoints to read, create, update, delete contacts, their tasks, notes, appointments, and tags. Example endpoints include GET /contacts/:contactId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, and related nested resources.

Top 3 connection patterns between the Contacts API and Zapier App Connector

Create or Update Contacts

Trigger: a new contact is created in Ze nding Zendesk Sell flows into GHL as a new contact via POST /contacts/.

Actions: create contact, attach initial notes, schedule onboarding tasks, and apply tags.

POST /contacts/ (create) or PUT /contacts/:contactId (update)

name, email, phone, company, external_id

Top 3 connection patterns between the Contacts API and Zapier App Connector

Sync Updates to Contacts

Trigger: a contact is updated in the source system and the changes push to GHL via PUT /contacts/:contactId.

Actions: update fields, sync notes and related tasks, refresh tags.

PUT /contacts/:contactId

contactId, name, email, phone, company

Top 3 connection patterns between the Contacts API and Zapier App Connector

Delete Contacts When Removed in Source

Trigger: contact deletion maps to DELETE /contacts/:contactId in GHL.

Actions: delete contact and optionally cleanse related notes and tasks.

DELETE /contacts/:contactId

contactId

No-code benefits of this integration

Set up in minutes without writing code, using the Zapier App Connector to link Zendesk Sell with GHL.

Automate recurring workflows across contacts, notes, tasks, and tags with simple triggers and actions.

Easily map and transform fields to ensure clean, synchronized data between systems.

Key Terms and Glossary

A quick glossary covering API endpoints, authentication methods, triggers, and common data fields used when connecting Zendesk Sell (GHL Contacts API) with the Zapier App Connector.

API Endpoint

A URL that performs a specific action in the GHL Contacts API, such as retrieving a contact with GET /contacts/:contactId.

OAuth 2.0

The standard authorization protocol used to grant your Zapier App Connector access to the GHL API without sharing your credentials.

Contact

A person stored in Zendesk Sell with fields like name, email, phone, company.

Webhook

A mechanism that sends real-time data updates from GHL or Zapier to keep systems synchronized.

People also Search for:

3 Creative ideas for this integration

Idea 1: Auto-tag new contacts by source

Automatically tag Zendesk Sell contacts as they flow into GHL via Zapier to keep segments organized.

Idea 2: Create tasks from new contacts

When a contact is created, auto-create a set of onboarding tasks in Zendesk Sell to streamline follow-up.

Idea 3: Weekly data health checks

Schedule a weekly sync that validates key fields and flags mismatches for quick fixes.

3 steps to connect GHL Contacts API with Zapier App Connector

Step 1: Connect the accounts

Authorize Zapier App Connector to access Zendesk Sell and GHL Contacts API.

Step 2: Configure triggers and actions

Choose triggers like new contact and actions like create or update; map fields accordingly.

Step 3: Test and deploy

Run tests, review logs, and turn on the automation.

Frequently Asked Questions

Do I need to write code to set this up?

No coding is required when using the Zapier App Connector—set up triggers and actions with a few clicks and map fields visually. For advanced needs, you can add filters and formatter steps within your Zap to customize data before it leaves Zendesk Sell or reaches GHL.

Key endpoints include GET /contacts/:contactId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, and nested endpoints for tasks, notes, and tags. You can mix and match these in your Zaps to meet your workflow requirements.

Map core fields such as name, email, phone, and company from Zendesk Sell to the corresponding GHL contact fields. Zapier’s UI lets you connect each source field to a target field, and you can add transformation steps if formats differ.

Authentication uses OAuth 2.0 via a connected account in Zapier, with tokens refreshed automatically. Store credentials securely and reuse them across steps; avoid embedding secrets in your Zap.

Bi-directional sync is possible for certain endpoints (like contact updates) depending on permissions and how you configure triggers. Be mindful of possible conflicts and implement field-level mapping to ensure consistency.

Deleting a contact in the source can trigger a corresponding delete in GHL. You can also configure cleanup of related notes and tasks to prevent orphaned data. Test delete flows carefully to avoid data loss.

Monitor errors and logs in Zapier’s task history and the connected app’s audit trails. Use built-in error handling (retry rules, filters) to ensure reliable automation and quick troubleshooting.

New Server SALE!

Due to high volume, we will be upgrading our server soon!

Prices Go UP in:

Days
Hours
Minutes
Seconds

Monthly Access

Full Endpoint Access
$ 49
99
Monthly
  • All GHL API Endpoints
  • Premium Support
  • Continuous Updates
  • Unlimited Usage*
  • Instant Access
  • Full Private Zap Access
  • No Need to Purchase Premium Zap
  • 250+ More Endpoints than HLProTools
Popular

Annual Access

Full Endpoint Access
$ 37
49
Billed Annually
  • All GHL API Endpoints
  • Premium Support
  • Continuous Updates
  • Unlimited Usage*
  • Instant Access
  • Full Private Zap Access
  • No Need to Purchase Premium Zap
  • 250+ More Endpoints than HLProTools
Save 25%

Lifetime

Full Endpoint Access
$ 999
99
One-time Fee
  • All GHL API Endpoints
  • Premium Support
  • Continuous Updates
  • Unlimited Usage*
  • Instant Access
  • Full Private Zap Access
  • No Need to Purchase Premium Zap
  • 250+ More Endpoints than HLProTools
Best Value

🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
Browse Our App Connections

Legal Services

Our Services

Business API
Business API
Calendars API
Calendars API
Contacts API
Contacts API
Conversations API
Conversations API