To use the GHL Contacts API, authenticate requests with OAuth 2.0 tokens and the scope contacts.readonly. Ensure you have a registered GHL app and valid credentials to authorize requests from Zoho Forms.
Zoho Forms authenticates with GHL via OAuth 2.0, granting permission to read contact data and push updates as configured. Set up consent flows and securely store access tokens.
GET /contacts/:contactId — Retrieve a single contact by ID GET /contacts/:contactId/tasks — List tasks for a contact GET /contacts/:contactId/tasks/:taskId — Get a specific task GET /contacts/:contactId/notes — List notes for a contact GET /contacts/:contactId/notes/:id — Get a specific note GET /contacts/:contactId/appointments — Get appointments for a contact GET /contacts/ — List all contacts GET /contacts/business/:businessId — Get contacts by business contacts.write — Scope to modify contacts POST /contacts/ — Create a contact PUT /contacts/:contactId — Update a contact DELETE /contacts/:contactId — Delete a contact POST /contacts/:contactId/tasks — Create a task PUT /contacts/:contactId/tasks/:taskId — Update a task PUT /contacts/:contactId/tasks/:taskId/completed — Mark a task completed DELETE /contacts/:contactId/tasks/:taskId — Delete a task POST /contacts/:contactId/tags — Add tags to a contact
Trigger: A new form submission arrives in Zoho Forms.
Actions: Use GET /contacts/:contactId to pull the contact, GET /contacts/:contactId/tasks for related tasks, and GET /contacts/:contactId/notes for notes.
Example method path: GET /contacts/:contactId, GET /contacts/:contactId/tasks
Key fields: contactId; map form capture fields (email, name, phone) to GHL contactId.
Trigger: Updated form submission or new submission with changes.
Actions: Use PUT /contacts/:contactId to update, POST /contacts/:contactId/tasks to add follow-ups, PUT /contacts/:contactId/tasks/:taskId to update tasks.
Example: PUT /contacts/:contactId
Key fields: contactId, relevant field updates (email, status, tags).
Trigger: New or updated form submission.
Actions: POST /contacts/:contactId/tags to apply tags; optionally fetch updated data with GET /contacts/:contactId.
POST /contacts/:contactId/tags
Key fields: contactId, tag names.
Automate data capture: push form submissions directly to the GHL Contacts API to create or update contacts.
Real-time data synchronization: reflect new submissions instantly in contact histories and tasks.
Streamlined workflows: map fields once and reuse across forms and contacts.
This glossary covers authentication, endpoints, triggers, actions, and data mapping concepts used when connecting Zoho Forms to the GHL Contacts API.
Verification that you and your app can access the GHL API and Zoho Forms, typically via OAuth 2.0 tokens with the appropriate scopes.
An event in Zoho Forms that initiates a call to the GHL API when a form is submitted.
A URL path in the GHL API that performs a specific action, such as fetching a contact or updating data.
The process of aligning fields from Zoho Forms to corresponding fields in GHL contacts.
When a form is submitted, create a new contact in GHL using POST /contacts/ and map core fields like name, email, and company.
Automatically generate follow-up tasks via POST /contacts/:contactId/tasks based on submission data to keep leads engaged.
Tag new contacts based on responses using POST /contacts/:contactId/tags to drive targeted workflows in GHL.
Register a GHL app, request the contacts.readonly scope, and collect client credentials for OAuth authentication.
Configure the Zoho Forms integration to request access to GHL’s Contacts API and complete the OAuth consent flow.
Create a field map from Zoho to GHL and run test submissions to verify endpoints and data flow.
Answer: You can often start with no-code options like automation platforms or built-in connectors that bridge Zoho Forms and the GHL Contacts API. If you choose a no-code path, follow a simple flow: trigger on form submission, fetch or create a contact in GHL, and optionally pull related data like tasks and notes. This keeps setup fast and maintenance light. For more complex needs, you can add custom endpoints or small scripts to handle field mapping and error handling.
Answer: The GHL API uses OAuth 2.0 for authentication. You’ll obtain an access token with the appropriate scopes (such as contacts.readonly) and refresh it as needed. Keep tokens secure and rotate credentials regularly. Zoho Forms will use these tokens when calling GHL endpoints.
Answer: Start with core endpoints like GET /contacts/:contactId to read contact data and POST /contacts/ to create new contacts. Then add endpoints for tasks and notes (GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes) to enrich the integration. As you validate data flow, you can expand to tags and updates with PUT and POST endpoints.
Answer: Field mapping is done in the integration layer or your automation tool. Identify Zoho Form fields (name, email, phone, company, etc.) and map them to corresponding GHL contact fields. Test with sample submissions and adjust mappings until data appears correctly in GHL.
Answer: Implement retries with exponential backoff for transient errors and monitor rate limits. Log failed submissions for later reprocessing, and consider queueing mechanisms to ensure data integrity across systems. Build alerting so you know when credentials or scopes expire.
Answer: Yes. No-code options exist via automation platforms or connectors. These allow you to set triggers on Zoho Forms and call GHL endpoints without writing code. For advanced needs, you can layer in small scripts or custom webhooks as needed.
Answer: API credentials are obtained by registering an app in GHL and configuring OAuth. After you have client ID and secret, you’ll go through the OAuth consent flow from Zoho Forms to grant access. Test the connection with a minimal submission to confirm successful authentication and data flow.
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