Access to the Contacts API requires proper authentication. Use the OAuth flow and ensure your app has the scopes defined (e.g., contacts.readonly) to securely read contact data.
Zoho Inventory authentication uses OAuth tokens or API keys for secure access. Configure your Zoho app to grant the necessary permissions for reading and updating contact-related data.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: When a contact in GHL is updated or created
Actions: Update or create the corresponding contact in Zoho Inventory using PUT /contacts/:contactId or POST /contacts/ as needed
PUT /contacts/:contactId
contactId, name, email, phone
Trigger: New or updated tasks on a GHL contact
Actions: Create or update tasks in Zoho Inventory (POST /contacts/:contactId/tasks or PUT /contacts/:contactId/tasks/:taskId)
POST /contacts/:contactId/tasks
contactId, taskId, title, dueDate, status
Trigger: Notes or appointments added to a contact in GHL
Actions: Create notes in Zoho Inventory (POST /contacts/:contactId/notes) and fetch or align appointments (GET /contacts/:contactId/appointments)
POST /contacts/:contactId/notes
contactId, noteId, content, date
Rapid setup: connect endpoints and automation without writing code.
Real-time data sync between CRM and inventory data for accurate downstream workflows.
Flexible extensions: map fields, triggers, and actions to fit your processes.
Key elements include endpoints, triggers, actions, authentication, and data mapping. Understanding these helps you design reliable integrations.
Application Programming Interface. A set of rules that allows one software to interact with another.
Open Authorization. A standard protocol for authorization to access APIs securely without sharing credentials.
A way for apps to provide real-time information to other apps by sending an HTTP POST when an event occurs.
A limit on how many API requests can be made in a given time period to protect resources.
Periodically verify contact data between GHL and Zoho Inventory and flag discrepancies for review.
When a task is completed in GHL, auto-close or update related items in Zoho Inventory.
Sync notes to Zoho Inventory to enrich customer records with interaction history.
Create a developer app in Zoho Inventory and the GHL dashboard to obtain client IDs, secrets, and set required scopes.
Register webhooks for contact events and map endpoints between GET/POST/PUT/DELETE as per your data flow needs.
Run test transfers with sample data, review logs, and then deploy the integration to production with guardrails.
You can sync core contact data (name, email, phone) and related records like tasks and notes. This enables a unified view of customers across GHL and Zoho Inventory. Advanced mappings let you align custom fields as needed.
No-code integrations are possible using the app connector and pre-built templates. You can configure triggers, actions, and mappings from the UI without writing code. For more complex use cases, you can extend with lightweight scripts if required.
OAuth is the recommended approach for secure access. Generate tokens with appropriate scopes, rotate them regularly, and store them securely. This keeps your data protected while enabling smooth API access.
Use the field-mapping settings in the connector to align GHL fields (e.g., name, email) with Zoho Inventory fields. Start with core fields and then add custom fields as needed.
If you hit a rate limit, implement exponential backoff and retries. Consider batching requests where supported and spread calls over time to maintain data flow without errors.
Configure error handling in your workflow. Use retries for transient errors, and log failures for manual review. Alerts can notify your team when actions fail.
Yes. You can customize triggers (e.g., on contact update) and actions (e.g., create/update a Zoho Inventory record) to match your business processes. The connector supports flexible mappings and sequences.
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Complete Operations Catalog - 126 Actions & Triggers
