Learn how to securely authenticate API calls to the Contacts API to access contact data from Zoho Survey
Ensure Zoho Survey can securely authorize and send data to the Contacts API using supported OAuth or API keys
– GET /contacts/{contactId} – GET /contacts/{contactId}/tasks – GET /contacts/{contactId}/tasks/{taskId} – GET /contacts/{contactId}/notes – GET /contacts/{contactId}/notes/{id} – GET /contacts/{contactId}/appointments – GET /contacts/ – GET /contacts/business/{businessId} – contacts.write – POST /contacts/ – PUT /contacts/{contactId} – DELETE /contacts/{contactId} – POST /contacts/{contactId/tasks} – PUT /contacts/{contactId/tasks/{taskId}} – PUT /contacts/{contactId/tasks/{taskId}}/completed – DELETE /contacts/{contactId/tasks/{taskId}} – POST /contacts/{contactId/tags}
Trigger: Retrieve a contact record to populate Zoho Survey fields
Actions: fetch contact data, pull related tasks and notes to enrich survey data
GET /contacts/:contactId
contactId, name, email, phone
Trigger: Retrieve a contact tasks list
Actions: list tasks, filter by status, show due dates
GET /contacts/:contactId/tasks
taskId, title, status, dueDate
Trigger: Retrieve a specific task
Actions: fetch task details, update status, mark completed
GET /contacts/:contactId/tasks/:taskId
taskId, status, completed
Faster data flow without custom coding thanks to ready to use endpoints
Consistent data across surveys and contact records for better insights
Scalable automation using no code integrations and standard endpoints
A concise glossary of essential terms used in this integration and the data flow between Zoho Survey and the Contacts API
Unique identifier for a contact in the Contacts API
An action or item assigned to a contact, found in the tasks endpoint
A URL path that performs an operation in the API
The process of proving identity to access the API
Automatically create or update contacts when a survey is submitted to keep CRM in sync
Push task status and notes into the survey workflow for context
Attach notes to contact records from survey responses to enrich CRM data
Obtain OAuth credentials and configure app permissions
Call endpoints to verify data flow and mapping
Set up automations and monitor via logs
You can connect without writing code using the Zapier App Connector. It provides a no code path to trigger actions in the Contacts API from Zoho Survey submissions. Set up a Zap that creates or updates contact data when a survey response is submitted.
For basic sync you will use endpoints such as GET /contacts/{contactId} and POST /contacts. This allows you to fetch and create contact records as survey data is collected. You can also pull tasks and notes to enrich the CRM data.
Authentication is handled via OAuth 2.0 or API keys as supported by the Contacts API. Configure credentials in your app and grant the necessary scopes to Zoho Survey.
Yes. You can update contact data by using PUT and PATCH style operations on /contacts/{contactId} and related endpoints. Map survey fields to CRM fields to keep data aligned.
Rate limits depend on your API plan. Plan ahead and implement exponential backoff and retries to ensure reliable data flow.
Notes and tasks endpoints are fully supported. You can fetch, create, update and delete notes and tasks as part of the contact data flow.
Use field mapping in Zoho Survey to map survey responses to corresponding contact fields in the Contacts API. Validate mappings and test with sample data.
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