Authenticate requests to the GHL Conversations API securely from AccuLynx using token-based access and proper scopes.
Use a securely stored API key or OAuth token configured in your Zapier app to authorize API calls.
The integration leverages endpoints to fetch conversations, search, create, update, and delete, as well as manage messages, transcripts, and scheduling.
Trigger: when a new or updated conversation occurs in AccuLynx, automatically sync with GHL.
Actions: create or update conversations in GHL, post messages, log activity in AccuLynx.
Example method paths: GET /conversations/:conversationsId or POST /conversations/ for creating chats.
Key fields: id, conversationsId, subject, lastMessageTime, status.
Trigger: new message or transcription completes.
Example: GET conversations/messages/:messageId/transcription or POST /conversations/messages.
Key fields: messageId, locationId, transcription, duration.
Trigger: schedule-based imports or daily sync.
Methods: POST /conversations/messages/upload, POST /conversations/messages, etc.
Fields: messages, attachments, status, tags.
Fast setup with no-code automation builders and templates.
Automated workflow triggers reduce manual data entry.
Centralized data exchange between systems streamline operations.
Definitions for endpoints, triggers, actions, and data fields used across the integration.
A specific URL path that performs a function when called by your app.
A secure string used to authorize API requests and access scopes.
A standard for obtaining access tokens on behalf of a user or app.
A callback URL that notifies your app of events in real time.
Assign tags automatically based on keywords to improve search and routing.
Store summaries and key phrases from transcripts for quick reviews.
Build dashboards showing activity, response times, and SLA adherence.
In GHL, generate an API key and configure scopes for conversations.readonly and conversations.write.
Enter endpoint URLs, authentication details, and trigger mappings in your Zapier app.
Run tests, verify data sync, and monitor logs after launching.
Answer: The AccuLynx integration uses several endpoints to read and write conversations, messages, and transcripts. You can fetch conversation threads, search for conversations, post messages, and manage statuses via the API. Review the endpoint list and set up triggers in Zapier to automate workflows. The docs cover authentication, error handling, and data mapping to keep data synchronized.
Answer: Authenticate by using a secure token with the necessary scopes. Configure your app to pass the token in the Authorization header and refresh tokens as needed. Ensure your app uses HTTPS for all requests and stores credentials securely.
Answer: Yes. You can upload messages in bulk and schedule delivery as needed via the appropriate endpoints. Use the upload endpoint and schedule-related calls to manage timing.
Answer: Read access requires conversations.readonly scope; write access requires conversations.write scope. Combine as needed for your use case.
Answer: Start with a test environment or sandbox, run sample payloads, and verify responses. Use logging, webhooks, and retries to confirm data integrity before going live.
Answer: There are rate limits to protect system performance. If you hit a limit, implement exponential backoff and retry strategies, and consider batching requests.
Answer: Yes. The docs include sample requests and responses for common endpoints, plus payload examples to help you craft integration flows.
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Complete Operations Catalog - 126 Actions & Triggers
