To authorize, use your GHL API key with the Conversations API scope conversations.readonly. This enables Zapier App Connector to read conversations and related data securely.
In Zapier App Connector, complete the OAuth 2.0 flow or API key setup to securely access your GHL resources and protect customer data.
GET /conversations/:conversationsId; GET /conversations/search; conversations.write; POST /conversations/; PUT /conversations/:conversationsId; DELETE /conversations/:conversationsId; conversations/message.readonly; GET conversations/messages/:messageId/locations/:locationId/recording; GET conversations/locations/:locationId/messages/:messageId/transcription; GET conversations/locations/:locationId/messages/:messageId/transcription/download; conversations/message.write; POST /conversations/messages; POST /conversations/messages/inbound; POST /conversations/messages/upload; PUT /conversations/messages/:messageId/status; DELETE /conversations/messages/:messageId/schedule; DELETE /conversations/messages/email/:emailMessageId/schedule
Trigger on new or updated conversations by polling GET endpoints or searching for changes with GET /conversations/:conversationsId and GET /conversations/search.
Actions include creating, updating or deleting conversations via POST, PUT and DELETE endpoints to sync data with ActiveCampaign Postmark.
GET /conversations/:conversationsId; GET /conversations/search
Key fields include conversationsId, searchQuery, status, lastUpdated
Trigger workflows when new messages arrive or when messages are inbound or uploaded.
Actions use endpoints for messaging to post, update status, or schedule deletions of messages.
POST /conversations/messages; POST /conversations/messages/inbound; POST /conversations/messages/upload; PUT /conversations/messages/:messageId/status; DELETE /conversations/messages/:messageId/schedule; DELETE /conversations/messages/email/:emailMessageId/schedule
Key fields: messageId, emailMessageId, status, locationId, recording
Trigger using a combination of endpoint calls to fetch conversations, messages and transcriptions.
GET /conversations/:conversationsId; POST /conversations/; GET /conversations/messages/:messageId/transcription; GET /conversations/messages/:messageId/transcription/download; GET /conversations/messages/:messageId/locations/:locationId/recording
Fields: conversationsId, messageId, locationId, transcription, recording
Automate repetitive message tasks without writing code, saving time and reducing human error.
Access live conversation data to trigger personalized ActiveCampaign Postmark campaigns.
Scale support and engagement through scheduled messages and automated follow-ups.
A quick glossary of terms used in this guide to help you design robust no-code automations.
The GHL API is the interface that lets you read and manage conversations, messages, contacts and more from your GHL account.
An endpoint is a specific API path and HTTP method used to perform a defined operation.
An event that starts an automation or workflow in your integration.
A sequence of actions that runs automatically in response to a trigger.
Tag conversations automatically in GHL based on inbound content and route to the right ActiveCampaign Postmark workflows.
Push concise conversation summaries into your team channels to accelerate response times.
Use transcription data to tailor follow-up messages in ActiveCampaign Postmark workflows.
Authenticate and choose Conversations API in the App Connector to grant access to your GHL data.
Set up triggers from GET and POST endpoints and map data to ActiveCampaign Postmark actions.
Run tests to verify data flow, then deploy and monitor the automation.
The Conversations API exposes endpoints to read, create, update and delete conversations and messages within your GHL account. You can build no-code automations in Zapier App Connector to respond to events in real time. This enables quick setup and predictable data flows across systems.
Yes. The integration is designed for no-code use with Zapier App Connector, though advanced users can customize mappings. You can leverage prebuilt triggers and actions to automate workflows.
For quick automations start with GET /conversations/:conversationsId and GET /conversations/search to fetch data. Use POST /conversations/messages to send messages and POST /conversations/messages/inbound for inbound messages.
Inbound messages and transcripts are accessed via endpoints for messages and transcription. Use transcription endpoints to fetch text, and the recording endpoint to access call recordings where available.
Data is secured through API authentication and standard web security practices. Zapier App Connector tokens are scoped and rotated to minimize risk.
Yes. You can update conversation details with PUT /conversations/:conversationsId and schedule or delete messages with the respective endpoints. Deletion should be used with care.
Test the connection in Zapier by running a small workflow, then monitor logs and run live tests to confirm data flow and timing.
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Complete Operations Catalog - 126 Actions & Triggers
