How to Connect Act! to Forms API

Forms API x Act!: Seamless data flow between GHL and Act!

How to connect Forms API with Act!

This guide shows you how to securely link GHL’s Forms API to Act! (Act!), enabling form data to flow into Act! with no coding required. You’ll authenticate both sides, map fields, and choose when to sync (real-time or scheduled).

Authenticate Forms API (GHL)

To begin, obtain your Forms API credentials from GHL and authorize the connection to Act! using OAuth2 or an API key. This ensures secure data transfer for every form submission.

Authenticate Act! (Act!)

Provide Act! credentials to authorize the connection and enable data sync for form submissions. After authorization, your apps will securely exchange data.

Endpoints You Can Use

– GET /forms/ — Retrieve all forms – GET /forms/submissions — Retrieve form submissions (Other endpoints are available as needed; see your integration settings for details.)

Top 3 Connections between Forms API and Act!

1. Real-time Form Data Sync

Trigger: New submissions in GHL Forms API automatically sync to Act! as contacts or notes.

Actions: Upsert Act! contact, map form fields, and attach submission data as notes.

Method Path: GET /forms/submissions

Key fields: form_id, submission_id, act_contact_id

Top 3 Connections between Forms API and Act!

2. Upsert Act! Contact on Submission

Trigger: A new form submission creates or updates the corresponding Act! contact.

Actions: Upsert Act! contact, map fields, and store submission details.

Method Path: POST /forms/submissions

Key fields: submission_id, act_contact_id

Top 3 Connections between Forms API and Act!

3. Scheduled Sync for Updates

Trigger: Timed sync (e.g., every 24 hours) to keep Act! records current.

Actions: Update Act! records with latest form data and reconcile changes.

Method Path: GET /forms/updates

Key fields: submission_id, last_update

No-code benefits of connecting Forms API with Act!

Auto-synchronize new form submissions into Act! to shorten response times.

Keep Act! contact records current with mapped form fields for accurate outreach.

No-code setup lets non-developers connect apps in minutes.

Key Terms & Glossary

Learn the core elements: endpoints, triggers, actions, and field mappings that power the Forms API to Act! connection.

GHL API

The REST API exposed by GHL that lets apps read forms, submissions, and related data, authenticate securely, and perform CRUD operations.

Submissions

Responses captured by a form; these records can be read from GHL and sent to Act! or used in automations.

Field Mapping

The process of aligning GHL form fields with corresponding Act! fields for data synchronization.

OAuth 2.0

Authorization framework used to grant access to GHL data without sharing credentials.

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Creative ideas for integrating Forms API with Act!

Lead Capture to Act!

Automatically push new form leads into Act!, create contacts, and assign follow-ups.

Submission Insights in Act!

Attach submission data as notes on Act! contacts and track engagement.

Automated follow-ups in Act!

Trigger tasks and emails in Act! when respondents meet criteria.

Three steps to connect Forms API with Act!

Step 1: Prepare your credentials

Gather your GHL Forms API credentials and Act! admin access.

Step 2: Authenticate connections

Configure OAuth2 or API keys for both services and test connectivity.

Step 3: Map fields and test

Create field mappings between GHL form fields and Act! fields, then run test submissions.

Frequently Asked Questions

What is Forms API?

The Forms API lets you read GHL forms and form submissions from your integrated apps. It enables secure data access and provides endpoints to pull data on demand, so you can drive automations in Act! without manual exports. This makes lead capture and follow-ups faster and more accurate. By configuring triggers and mappings, you can push new submissions into Act! as new or updated contacts and notes, creating a seamless workflow between your form responses and CRM.

Overview: You authenticate the connection using OAuth2 or API keys, then call endpoints like GET /forms/ and GET /forms/submissions to pull form data. You map each form field to an Act! field, and decide whether to upsert contacts, create notes, or create new leads in Act!. Test the integration with sample submissions to verify field mappings and ensure data sync occurs as expected.

Data that can be synced includes form fields such as name, email, phone, and custom responses. You can map these to Act! contact fields and notes. Depending on your setup, you can also attach submission data to activities or tasks. If field types differ, you can use transformation rules to adjust formats during the sync.

No coding is required for a basic connection. Use the integration UI to authenticate, map fields, and set triggers. More advanced scenarios can leverage custom workflows, but the core setup remains no-code-friendly.

Common auth issues stem from invalid credentials or incorrect scopes. Double-check the API keys or OAuth tokens, ensure the forms and submissions endpoints exist, and verify that the app has access to the necessary data. Re-authenticate if needed and run a test submission.

Security is built into the connection via OAuth2 or API keys, limited scopes, and encrypted transmission. Never share tokens, rotate credentials regularly, and monitor access in your GHL and Act! admin dashboards.

Real-time sync can be configured for immediate propagation of new submissions to Act!. Depending on rate limits and your setup, you may also choose scheduled syncs to ensure stability. Use event-driven triggers for fastest updates with acceptable latency.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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