How to connect Zapier App Connector to SaaS API

SaaS API + Zapier App Connector: Act-On integration

How to connect SaaS API with Zapier App Connector

This guide shows how to securely connect SaaS API with the Zapier App Connector to enable Act-On workflows, covering authentication, endpoints and practical setup tips.

SaaS API authentication

Authenticate SaaS API using OAuth with a focused scope and store tokens securely for reuse in Zapier App Connector.

Zapier App Connector authentication

The App Connector uses OAuth 2.0 or token based methods to securely authorize access to SaaS API resources.

GHL SaaS API endpoint overview

Endpoint1 GET /oauth/installedLocations; Endpoint2 oauth.write; Endpoint3 POST /oauth/locationToken; Endpoint4 saas/location.write; Endpoint5 PUT /update-saas-subscription/:locationId; Endpoint6 POST /enable-saas/:locationId

Top 3 connection patterns between SaaS API and Zapier App Connector

Connection 1. OAuth install flow and location tokens

Trigger when a new location is installed or when a location token is refreshed

Actions include fetching installedLocations and obtaining a locationToken to store tokens for future calls

GET /oauth/installedLocations; POST /oauth/locationToken

locationId, accessToken, refreshToken, expiresIn, scope

Top 3 connection patterns between SaaS API and Zapier App Connector

Connection 2. SaaS location write and subscription management

Trigger when a location is created or a subscription needs updating

Actions include saas/location.write to create locations and update-saas-subscription to manage plans

POST /saas/location.write; PUT /update-saas-subscription/:locationId

locationId, subscriptionId, planId

Top 3 connection patterns between SaaS API and Zapier App Connector

Connection 3. Enable SaaS for a location

Trigger when a location needs to enable SaaS access

Actions include enabling SaaS via enable-saas

POST /enable-saas/:locationId

locationId, status

No code benefits of SaaS API and Zapier App Connector

Fast setup with OAuth and no code required to connect your SaaS API to Zapier

Centralized access to endpoints and smooth management of tokens and subscriptions

Scalable automations for Act-On workflows with minimal maintenance

Key terms and glossary

A quick glossary of core terms used in this guide to help you implement the integration smoothly

OAuth

OAuth is a standard authorization framework that enables secure token based access to APIs without exposing user credentials

Location Token

A location token authorizes access to a specific SaaS location and is issued via the OAuth flow

Endpoint

An API endpoint is a URL path that performs an action or returns data in the SaaS API

Subscription

A subscription represents the active service plan for a SaaS location and can be updated via the API

People also Search for:

Creative ideas to maximize the SaaS API and Zapier App Connector integration

Idea 1 auto provision locations on signup

Automatically create a SaaS location in SaaS API when a user signs up in Zapier App Connector and assign a default subscription

Idea 2 real time token refresh

Set up a token renewal flow to avoid auth disruption and securely store refresh tokens

Idea 3 error handling dashboards

Create dashboards to monitor endpoint health, rate limits and failed syncs

3 steps to connect SaaS API with Zapier App Connector

Step 1 authenticate

Authorize SaaS API in the App Connector and save the access token

Step 2 configure endpoints

Connect installedLocations locationToken and saas endpoints to your Zapier workflows

Step 3 build automations

Create Zaps that trigger on location updates and subscription changes to automate tasks in Act-On

Frequently Asked Questions

What is the OAuth scope for SaaS API integration?

The SaaS API supports a scoped OAuth flow to grant access securely without exposing credentials. Use the oauth.readonly scope for read operations and elevate as needed for write actions. Store tokens securely and rotate them regularly to maintain access. If you run into token expiry, use the locationToken endpoint to refresh tokens.

Authentication and token management are performed via the endpoints in the list: GET /oauth/installedLocations for discovery, POST /oauth/locationToken to obtain a token, and saas/location.write along with update-saas-subscription to manage locations and subscriptions.

Location tokens expire and should be refreshed using the locationToken endpoint. Implement a refresh strategy and securely store tokens. Build error handling that retries on expiry with minimal user impact.

Yes. The saas location write and update subscription endpoints allow no code configurations inside the App Connector to create and manage SaaS locations and their plans. Use Zapier to map fields and automate workflows without writing code.

No code means you can connect SaaS API quickly, monitor endpoints visually, and automate common tasks such as enabling SaaS or updating subscriptions without writing code. This reduces time to value and makes maintenance easier for teams.

The endpoint list and parameters are described in this page. Use the endpoint names and path placeholders to configure your Zapier actions and triggers. Validate with test calls in the App Connector.

Test by using the App Connector test actions, simulate token expiry, and verify each endpoint returns expected data. Use sandbox environments when available and monitor logs for failures.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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