Authenticate Snapshots API using OAuth 2.0 with the saas/location.read scope. Obtain an access token, refresh it as needed, and securely store credentials. Use the token in API calls to OpenPhone data.
OpenPhone must present valid credentials (API key or OAuth token) to authorize requests to the Snapshots API. Keep credentials secure, rotate keys regularly, and apply least-privilege access.
Primary endpoint: GET /locations to retrieve location data. Additional endpoints may exist in your API docs. Use location_id or filters as needed and respect saas/location.read scope and rate limits.
Trigger on created or updated OpenPhone locations and pull data via GET /locations to refresh Snapshots records.
Actions include creating or updating Snapshots location entries and mapping fields like id, name, address, and timezone.
GET /locations
Key fields: id, name, address, coordinates, timezone
Trigger when a OpenPhone contact is created or updated; use location_id to fetch location data.
Actions: populate contact fields with location_name, region, and timezone from Snapshots.
GET /locations?location_id={location_id}
Fields: location_id, location_name, region, timezone
Trigger when location status changes or new locations are created to initiate automations in Zapier or native OpenPhone workflows.
Actions: start a Zapier workflow, notify teams, or update tickets with location data.
POST /webhooks/locations
Fields: location_id, status, timestamp
Automate data flows without writing code by wiring OpenPhone events to Snapshots API triggers and actions.
Keep agents in context with live location data inside OpenPhone workflows and dashboards.
Speed onboarding with reusable templates and presets for common location-based use cases.
This glossary defines API endpoints, webhooks, OAuth, location data, triggers, actions, and how data maps between Snapshots API and OpenPhone.
A defined URL in the Snapshots API that performs a specific action, such as retrieving locations.
A real-time notification mechanism that calls your app when an event occurs.
OAuth 2.0 authentication flow used to grant temporary access tokens for API calls.
A place in OpenPhone that includes attributes like name, coordinates, and timezone.
Trigger alerts when a location updates or enters a new region, and route that alert to OpenPhone notes or Slack.
Send automated messages when a location changes status, using OpenPhone templates.
Populate OpenPhone contact fields with the latest location details to improve screening and routing.
Create API credentials for Snapshots API and OpenPhone in your developer console and grant necessary permissions.
Set GET /locations as the primary endpoint, map fields, and configure triggers for changes.
Run end-to-end tests, verify data flow, and enable automation in your OpenPhone workflows.
No heavy coding is required. Use the built-in connectors and webhooks to map fields between OpenPhone and Snapshots API. Start with GET /locations and adjust mappings as needed. If you are comfortable with basic API calls, you can customize triggers and actions in your automation tool.
You typically pull location data such as id, name, address, coordinates, and timezone. Depending on your setup, you may also access location status and region data to enrich contacts and automate routing.
If an endpoint changes, update your mapping and triggers in your integration. Most tools support versioned endpoints and will notify you of deprecations. Keep an eye on the API docs and adjust as needed.
Use built-in logs, dashboards, or Zapier/GHL workflows to monitor successes and failures. Look for error messages, token expirations, and rate-limiting notices.
Rate limits vary by plan. Respect the saas/location.read scope and implement retries with backoff to handle transient failures.
Yes. Webhooks deliver real-time updates to your apps. You can process location changes as they happen and trigger automations instantly.
Yes. Many no-code tools, including Zapier, enable you to connect OpenPhone and Snapshots API without writing code. Use triggers, actions, and field mappings to automate your workflows.
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Complete Operations Catalog - 126 Actions & Triggers
