Connect securely by granting 2Chat access to the Social Media API using OAuth tokens and API keys. Rotate credentials regularly and store them securely.
2Chat acts as the client. You’ll generate and store access tokens to authorize requests to the Social Media API and manage permission scopes.
Endpoints include snapshots, account management, CSV import/export, posting and bulk actions. The list below shows the main actions you can perform from 2Chat.
Trigger: when preparing a report or dashboard requires current social activity.
Actions: call GET /snapshots and GET /social-media-posting/:locationId/accounts to verify accounts.
GET /snapshots
Key fields: companyId, locationId, accountId, and snapshotId.
Trigger: onboarding a new location or client.
Actions: POST /social-media-posting/:locationId/set-accounts and GET /social-media-posting/:locationId/accounts.
POST /social-media-posting/:locationId/set-accounts
Key fields: locationId, accountIds (array).
Trigger: bulk import or export of content via CSV to schedule posts.
Actions: POST /social-media-posting/:locationId/csv, GET /social-media-posting/:locationId/csv, and POST /social-media-posting/:locationId/posts/bulk-delete.
POST /social-media-posting/:locationId/csv; GET /social-media-posting/:locationId/csv; POST /social-media-posting/:locationId/posts/bulk-delete
Key fields: locationId, csvId, postId, and batchId.
Automate posting schedules and analytics without writing code.
Streamline workflows between 2Chat and social channels for faster go-to-market.
Centralized credentials management and secure token storage.
Understand the core terms and processes you’ll use when connecting the Social Media API with 2Chat.
A set of rules and protocols that lets 2Chat communicate with the Social Media API.
A standard for securely authorizing 2Chat to access user data from the Social Media API without sharing credentials.
A specific URL and method used to request data or perform actions via the API.
Comma-separated values used to exchange large datasets like accounts, posts, and schedules.
Create a workflow that auto-creates posting schedules when a new client is added to your CRM.
Leverage CSV endpoints to bulk upload accounts and drafts for scheduling.
Pull snapshots into your analytics to optimize post timing and content mix.
Obtain and configure OAuth tokens or API keys for the Social Media API in your 2Chat settings.
Add the essential endpoints in 2Chat (e.g., GET /snapshots, POST /social-media-posting/:locationId/csv).
Run tests, verify data flows, and deploy to production with monitoring.
No coding is required to connect the Social Media API with 2Chat. The platform provides a no-code setup with built-in actions to authorize, map fields, and automate flows. This approach lets you deploy integrations quickly while maintaining control over permissions and data routing.
Essential endpoints include snapshots for analytics and posting accounts for validation. Use GET /snapshots to review activity and GET /social-media-posting/:locationId/accounts to verify connected accounts. For content workflows, POST /social-media-posting/:locationId/csv and GET /social-media-posting/:locationId/csv are key for bulk import/export and scheduling decisions.
Authentication uses OAuth tokens or API keys with scope-limited access. Rotate credentials regularly and store them securely. Always employ least-privilege access, monitor usage, and implement token refresh workflows to keep connections healthy.
Yes. CSV endpoints support bulk upload of accounts and posts, enabling large-scale content operations without manual entry. Ensure CSV structure matches the required fields and validate data before scheduling posts.
Snapshots provide historical data for dashboards and reporting. Use filters by location and account to generate insights on reach, engagement, and posting performance. Export snapshots to your BI tool or 2Chat dashboards for continuous monitoring.
Treat tokens and credentials as sensitive data. Use secure storage, environment variables, and rotation policies. Audit access, implement multi-factor authentication where possible, and monitor for unusual activity.
Yes—no-code connectivity is available through 2Chat’s built-in connectors and templates. If needed, you can augment with lightweight scripts or flows, but most users achieve full integration without writing code.
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