Authenticate using your GHL account credentials and a secure API key for the Surveys API to ensure safe data exchange.
Configure OAuth or an API token in Acronis to authorize access from GHL.
POST /social-media-posting/:locationId/posts PUT /social-media-posting/:locationId/posts/:id DELETE /social-media-posting/:locationId/posts/:id PATCH /social-media-posting/:locationId/posts/:id
Trigger: when a new survey response is submitted in Surveys API
Actions: create a new post in social accounts with the response summary, optionally schedule retries
Method: POST to /social-media-posting/:locationId/posts
Key fields: locationId, message, schedule_time, image_url (optional)
Trigger: post engagement events (likes, comments)
Actions: update response records in Surveys API to reflect engagement
Method: PATCH /social-media-posting/:locationId/posts/:id
Key fields: locationId, id, engagement_id
Trigger: posts older than defined retention period
Actions: delete post via DELETE endpoint
Method: DELETE /social-media-posting/:locationId/posts/:id
Key fields: locationId, id
Automate social posting without writing code
Centralize content workflows from survey data into social channels
Faster onboarding with secure authentication and webhooks
This section defines endpoints, authentication methods, triggers, actions, and data fields used to connect Surveys API with the Acronis Cyber Protect Cloud via GHL.
GHL API is the platform interface that enables apps to connect and automate workflows.
A specific URL and HTTP method used to perform an action in the API.
A callback URL that the API can invoke when events occur.
Process of verifying identity to grant access to APIs.
Draft concise posts from new survey submissions.
Notify your team when posts receive high engagement.
Keep your profiles clean by removing outdated posts.
Generate a secure API key in the Surveys API dashboard.
Authorize the app via OAuth and grant the necessary scopes.
Run tests to verify connectivity and enable event-based triggers.
No extensive coding is required for standard setups. Use the GHL app connector to map fields and trigger posts with simple, guided steps. For more complex automation, leverage webhooks and conditional actions to customize workflows without writing server code.
We support API key authentication and OAuth 2.0. Choose based on security and integration needs. Keep tokens secure, rotate keys regularly, and limit scopes to minimize exposure.
You primarily need the POST endpoint to publish posts; optionally PUT/PATCH for updates and DELETE for removal. Ensure locationId and id fields are correct; validate responses and handle errors.
For errors, use standard HTTP codes; implement retries with exponential backoff. Log errors for troubleshooting. Set up alerting to notify your team on failures.
Yes, use a sandbox or test environment where available to simulate posts and responses. Always test triggers and webhooks before going live.
Transmitted data includes post content, IDs, timestamps, status, and engagement metrics. Sensitive fields should be encrypted in transit; avoid exposing API keys.
Rate limits depend on your plan; monitor headers and implement backoff. If you hit limits, stagger requests and cache results where possible.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
