To use the Surveys API with Act-On, generate an API key and/or OAuth token in the Surveys API developer console, then store it securely in the GHL App Connector. Use this token to authorize requests from Act-On.
Act-On will receive requests from the GHL connection using the same credentials or OAuth flow. Ensure the Act-On app is authorized to receive and act on data.
Primary endpoints used to connect Surveys API with Act-On:\n- POST /social-media-posting/:locationId/posts — Create a new post in a location.\n- PUT /social-media-posting/:locationId/posts/:id — Update an existing post.\n- DELETE /social-media-posting/:locationId/posts/:id — Delete a post.\n- PATCH /social-media-posting/:locationId/posts/:id — Partial update of a post.\nNote: Additional endpoints are available, but these support the core posting workflow.
Trigger when a survey is submitted or completed in Surveys API.
Create or update a contact in Act-On, enroll in a nurture, or trigger a campaign based on survey responses.
POST /social-media-posting/:locationId/posts to publish a post triggered by survey results.
locationId, content, media, schedule, id
On survey completion.
Add or update leads in Act-On lists, map fields for segmentation.
PUT /social-media-posting/:locationId/posts/:id
locationId, id, mappingFields
Scheduled sync or event-based trigger from Surveys API.
Auto-publish posts or update statuses in Act-On workflows.
PATCH /social-media-posting/:locationId/posts/:id
locationId, id, status
Build powerful automations without writing code using a visual app connector.
Reduce manual data entry and errors with real-time data synchronization.
Deploy repeatable templates that accelerate campaigns and reporting.
A quick glossary of concepts used in this integration: endpoints, triggers, actions, authentication, and data mapping.
A defined URL path and HTTP method used to perform a specific action in an API.
A callback event from an app that notifies your integration when something happens.
The process of verifying identity before granting access to API resources.
An event that starts a workflow or automation.
Automatically enroll respondents into Act-On nurturing streams based on survey responses.
Score leads as surveys are completed and push scores to Act-On for prioritization.
Publish survey insights as notes in Act-On campaigns for context and faster decisions.
Create API keys or OAuth credentials in Surveys API and configure them in the GHL App Connector for Act-On access.
Set up the endpoint paths and map survey data fields to Act-On contact fields and campaign attributes.
Run tests in a sandbox, verify data flow, and then enable live syncing with monitoring dashboards.
Authentication for the Surveys API is done with an API key or OAuth token. In the GHL App Connector, generate credentials from the Surveys API developer console and copy them into the connector. Include the token in the Authorization header of requests from Act-On.\n\nRotate credentials regularly, enforce least-privilege scopes, and store tokens securely to protect data access.
No coding is required for standard flows using the App Connector’s UI—map fields, set triggers, and choose actions. For advanced use cases, you can augment with custom webhooks or additional automation steps. The no-code approach is designed to be approachable but scalable.
The core endpoints include creating, updating, deleting, and patching posts (e.g., POST, PUT, DELETE, PATCH to /social-media-posting/:locationId/posts). You can also expand to other endpoints as your workflow demands. The setup guide highlights how these endpoints can feed Act-On actions.
Test the connection in a safe sandbox environment by using sample survey data and posts. Check the App Connector’s connection status, review logs, and confirm data appears in Act-On as expected. Move to live once tests pass consistently.
Yes. You can map custom fields between Surveys API and Act-On in the connector. Ensure data types align (text, number, date) and use appropriate field keys for reliable synchronization. Save mappings and test with representative data.
Rate limits apply to API calls; implement retries with exponential backoff and batch operations where possible. Design idempotent requests to avoid duplicate actions and monitor usage with built-in dashboards.
If you run into issues, enable debug logs in the App Connector, verify credentials, and confirm endpoint availability. Consult the troubleshooting section and reach out to support if problems persist.
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Complete Operations Catalog - 126 Actions & Triggers
