Requests to Surveys API require a GHL API key with the socialplanner/post.write scope. Use your key securely when configuring the Zapier connection.
Zapier connections use OAuth 2.0 and securely store tokens. When you authorize, tokens are refreshed automatically as needed.
Available endpoints include: POST /social-media-posting/:locationId/posts, PUT /social-media-posting/:locationId/posts/:id, DELETE /social-media-posting/:locationId/posts, PATCH /social-media-posting/:locationId/posts/:id. Additional endpoints 5–17 are documented for advanced scenarios and future use.
Trigger: A new survey result or post template is created, prompting Zapier to publish a social post.
Actions: POST a new post, populate content from the survey, map media, and schedule if needed.
POST /social-media-posting/:locationId/posts
Key fields: locationId, content, mediaUrl, status, scheduledTime
Trigger: an existing post needs edits or rescheduling.
Actions: PUT updates to an existing post; modify content, media, or timing.
PUT /social-media-posting/:locationId/posts/:id
Key fields: locationId, id, content, mediaUrl, postStatus, scheduledTime
Trigger: a post is no longer needed or violates schedule.
Actions: DELETE /social-media-posting/:locationId/posts/:id
DELETE /social-media-posting/:locationId/posts/:id
Key fields: locationId, id
Rapid automation with no code required.
Drag-and-drop workflow design across platforms.
Scalable data mapping and templated posts for consistent publishing.
Overview of the key elements and processes involved in connecting the Surveys API with the Zapier App Connector, including authentication, endpoints, and data mapping.
Definition: The process of confirming identity and granting access to the API.
Definition: A specific URL path in an API used to perform a function.
Definition: An authorization framework that issues tokens to access resources on behalf of a user.
Definition: A secret key used to authenticate API requests.
Description: When a new survey response is received, automatically publish a social post.
Description: Create a schedule to post content at regular intervals.
Description: Combine multiple survey events to publish posts in a batch.
Description: Initiate the connection and authorize access to Surveys API and your social platforms.
Description: Select endpoints (1–4) and map data fields to social posts.
Description: Run tests to verify create/update/delete actions and monitor results.
Answer part 1. The Surveys API in GHL exposes endpoints to manage social posts, including creating, updating, and deleting content. You can access it through the Zapier App Connector by authenticating with a GHL API key that has the required scope. This no-code approach lets you automate publishing across locations. Answer part 2. By configuring triggers and actions in a Zap, you can ensure posts are generated from survey data exactly when you need them.
Answer part 1. To authenticate, connect via OAuth 2.0 or API key depending on the method you choose. The Zapier connector securely stores tokens and uses them to authorize requests to GHL. Ensure your app has the socialplanner scope for posting capabilities. Answer part 2. Monitor token expiry and refresh as needed within Zapier to maintain a seamless connection.
Answer part 1. Primary endpoints include POST, PUT, DELETE, and PATCH under /social-media-posting/:locationId/posts and /social-media-posting/:locationId/posts/:id. You can select and map fields to construct posts exactly as needed. Answer part 2. Use endpoint 1 for creating posts, endpoint 2 for updates, endpoint 3 for deletions, and endpoint 4 for partial updates.
Answer part 1. No coding is required to set up typical workflows. Use the visual builder to connect triggers and actions. Some advanced mappings may require light data formatting. Answer part 2. For complex transformations, consider simple formatter steps within Zapier.
Answer part 1. Yes, you can map fields such as content, media URLs, and scheduling times between GHL and Zapier using the App Connector’s mapping interface. Answer part 2. Use mapping to ensure data from survey responses populates the social post fields correctly.
Answer part 1. Rate limits depend on your GHL plan and Zapier usage. Exceeding limits will return errors; implement retries and backoff in your workflow. Answer part 2. Plan your automation with conservative triggers and batch processing where possible.
Answer part 1. Testing is done via Zapier’s test run. Verify that create, update, and delete actions produce the expected posts and that fields map correctly. Answer part 2. Use sample survey data to validate edge cases and timelines.
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Complete Operations Catalog - 126 Actions & Triggers
