Generate and manage API credentials for Surveys API within your GHL account, ensuring the scope matches socialplanner/post.write. Store tokens securely and rotate regularly.
Connect Chatfuel to GHL via the Zapier App Connector: authorize the app, select Surveys API as the API, and assign required permissions for posting content.
POST /social-media-posting/:locationId/posts — create a post; PUT /social-media-posting/:locationId/posts/:id — update a post; DELETE /social-media-posting/:locationId/posts/:id — delete a post; PATCH /social-media-posting/:locationId/posts/:id — partial update of a post.
Trigger: when a user completes a chat survey, automatically publish a post to connected social channels.
Actions: POST the new content using Endpoint1; optionally add scheduling and tags for organization.
POST /social-media-posting/:locationId/posts
locationId, content, mediaUrl, publishTime
Trigger: update a previously created post when content changes or scheduling needs adjustment.
Actions: PUT /social-media-posting/:locationId/posts/:id to modify content or timing.
PUT /social-media-posting/:locationId/posts/:id
locationId, id, content, schedule, status
Trigger: remove posts that are no longer relevant or have expired.
Actions: DELETE /social-media-posting/:locationId/posts/:id to remove posts.
DELETE /social-media-posting/:locationId/posts/:id
locationId, id
Fast setup with no custom coding required
Drag-and-drop automation using built-in Zapier App Connector
Real-time updates between Chatfuel and Surveys data
Key elements: endpoints, authentication, triggers, actions, payloads, and data mapping used to connect GHL Surveys API with Chatfuel.
A URL path and HTTP method used to perform a specific action against an API.
The process of verifying identity to grant access to API resources (e.g., API keys, tokens).
An event that starts an automation in your workflow (e.g., a user submitting a survey).
The data sent with an API request or response body.
Automatically post fresh survey results to social feeds when new responses are collected.
Use responses to prompt follow-up questions or call-to-action messages in Chatfuel.
Send weekly summaries of survey results to your team or audience.
Generate API credentials with the correct scope and authorize Chatfuel to access Surveys API.
Enter the endpoint paths and map content fields to Chatfuel variables.
Run tests to verify posting and then enable automation in production.
The Surveys API integration with Chatfuel lets you automate posting survey data and results to social channels directly from Chatfuel. It leverages GHL endpoints to create, update, and delete posts as responses come in. You can set triggers in Chatfuel to initiate posts automatically. Two paragraphs: This setup requires no custom code, and uses the built-in endpoints and Zapier App Connector to streamline the workflow.
No heavy coding is required if you use the provided Zapier App Connector and built-in endpoints. You can map fields from Chatfuel to the Surveys API fields and configure actions in a no-code environment. For custom needs, lightweight scripts can be added, but not required. Two paragraphs: Start with mapping basic fields like content and locationId, then expand as you validate the flow.
Authentication uses an API key or token with scope socialplanner/post.write. You should rotate keys regularly and store them securely. The integration supports OAuth-style flows via the Zapier connector. Two paragraphs: Use the minimum required scope and monitor access tokens in your security vault.
Posting endpoints include POST, PUT, DELETE, and PATCH under /social-media-posting/:locationId/posts. These endpoints cover creating, updating, removing, and partially updating posts. Two paragraphs: Ensure your app provides the correct locationId and payload structure for successful requests.
Yes. You can schedule posts by including a publishTime in your payload or through the Chatfuel scheduling fields and the API’s supported endpoints. Two paragraphs: Use a future timestamp or Chatfuel’s built-in scheduling to automate timing.
Real-time data sync is possible by polling or using webhooks, depending on your setup with GHL and Chatfuel. For immediate updates, trigger-based flows can push changes as they occur. Two paragraphs: Consider using webhooks where available to reduce polling latency.
Test the connection by running a test post from Chatfuel to a test social channel, verify the endpoint responses, and review logs in GHL to ensure data integrity. Two paragraphs: Start with a dry run in a staging environment before going live.
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Complete Operations Catalog - 126 Actions & Triggers
