Authenticate to the Surveys API within GHL by securely storing your API credentials and requesting the socialplanner/post.write scope to enable posting.
In Flock, authorize the Surveys API connection and grant permission to create and manage social posts. Use OAuth 2.0 where available or API keys provided by the app settings.
– POST /social-media-posting/:locationId/posts – PUT /social-media-posting/:locationId/posts/:id – DELETE /social-media-posting/:locationId/posts/:id – PATCH /social-media-posting/:locationId/posts/:id
Trigger: When a new survey response is received, automatically generate a social post.
Actions: Use POST to publish the content to a selected location via the /social-media-posting endpoint.
POST /social-media-posting/:locationId/posts
locationId, content, media, scheduledAt
Trigger: Updated survey response updates the corresponding post.
Actions: Use PUT to update the post content and details.
PUT /social-media-posting/:locationId/posts/:id
locationId, id, content
Trigger: Survey deletion or status change.
Actions: Use DELETE to remove the corresponding post.
DELETE /social-media-posting/:locationId/posts/:id
locationId, id
Automate social posts from survey insights without writing code.
Publish on a schedule to save time and maintain consistency.
Consolidate data from surveys for smarter content decisions.
Key elements include endpoints, triggers, actions, and data fields. Processes cover authentication, data mapping, error handling, and retry logic.
An application programming interface that allows two applications to communicate and exchange data.
A specific URL path on an API that performs a defined function.
A callback URL that is invoked when a specified event occurs.
The process of verifying identity and permissions to access an API.
Automatically publish a weekly summary of survey results to social channels, saving time and boosting engagement.
Publish alerts when survey metrics cross defined thresholds to keep audiences informed in real time.
Highlight customer feedback and testimonials automatically with rich, engaging posts.
In Flock, authorize the Surveys API connection and grant the social posting scope.
Map data fields from survey responses to the post fields (content, media, link).
Test with a sample survey post and deploy to production once it posts correctly.
The Surveys API provides access to create and manage data within GHL’s systems. This page focuses on using those capabilities to generate social posts from survey results via Flock. You can automate the creation of posts by mapping survey data to social post fields and leveraging the /social-media-posting endpoints.
Yes—this integration is designed to be no-code. You configure the connection and field mappings in Flock without writing code. If you need advanced behavior, you can extend it with standard API calls provided by GHL, but coding is not required for typical use cases.
The integration uses the POST, PUT, DELETE, and PATCH endpoints listed in the Endpoint List. Only the endpoints relevant to social posting are used for this page; others may exist for broader functionality.
Authentication uses the standard API credentials exchange from GHL and the app. Ensure you request the socialplanner/post.write scope to enable posting. Store tokens securely and rotate credentials as recommended by your security policy.
Yes. You can schedule posts by including a scheduledAt (or equivalent) field in the post payload, allowing content to publish at a future time. Alternatively, you can trigger immediate posts if scheduling is not required for a given workflow.
Map fields from your survey responses to the post payload, such as content (message), media, and links. Use locationId to target the correct social channel or workspace context.
If a survey is deleted or updated, you can choose to delete or update the corresponding social posts. The Delete endpoint removes posts linked to the survey, while updates adjust the content if needed.
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Complete Operations Catalog - 126 Actions & Triggers