Access to the Surveys API is secured with your GHL credentials. Use an API key or OAuth with scopes that include socialplanner/post.write. Store credentials safely.
Zapier App Connector authenticates to Surveys API using your configured app credentials. Depending on setup, this may be OAuth 2.0 or an API token. Keep credentials confidential.
POST /social-media-posting/:locationId/posts; PUT /social-media-posting/:locationId/posts/:id; DELETE /social-media-posting/:locationId/posts/:id; PATCH /social-media-posting/:locationId/posts/:id
Trigger: When a new post is created in Surveys API, initiate a Zapier workflow.
Actions: Create or update a social post in Surveys API from Zapier and optionally delete if needed.
POST /social-media-posting/:locationId/posts
locationId, postPayload
Trigger: Schedule a post in Surveys API at a future time.
Actions: Schedule, publish, and adjust future posts.
POST /social-media-posting/:locationId/posts
locationId, scheduleTime, content
Trigger: Post action completes, push a log entry to your analytics.
Actions: Record status, update dashboards, notify teams.
PATCH /social-media-posting/:locationId/posts/:id
locationId, id, updatePayload
No code setup with drag-and-drop workflow builders and pre-built templates.
Fast time to value with quick authentications and endpoint mapping.
Reliable retries, error handling, and logging without writing a single line of code.
A glossary of essential terms used in this guide and how they apply to your Surveys API integration.
A specific URL and HTTP method that performs a defined action in an API.
An event that starts an automation workflow.
An operation executed in response to a trigger.
A required piece of data used to identify and process a request.
Generate post content from survey results and publish to multiple social channels.
Coordinate post timing across regions to optimize engagement.
Alert your team when engagement drops and auto adjust queue.
Authorize Surveys API and Zapier App Connector to communicate securely.
Select endpoints and map GHL fields to Zapier fields.
Run tests in a sandbox and deploy to production with monitoring.
The Surveys API and Zapier App Connector use OAuth 2.0 for authentication; if you’re using API keys, ensure they have the required scopes. In practice, you’ll authorize the app in GHL and grant the needed access. If you encounter issues, verify token validity and scope alignment. Next, confirm that the connector is listed as an authorized app in your GHL account and that the API token has not expired.
Supported endpoints include creating, updating, deleting, and patching posts via the social media posting API. Use POST to create, PUT to replace, DELETE to remove, and PATCH for partial updates. Always test with sandbox data first to ensure the fields align with your Surveys API schema. If you need additional endpoints, document them and request an expansion from the developer team.
Field mapping is performed in Zapier by linking Surveys API response fields to Zapier trigger and action fields. Start with locationId mapping for scope and postPayload structure for content. Validate mappings with test requests and adjust as needed to ensure data types and formats match both systems. Keep a changelog of mappings when updates occur to prevent drift.
Rate limits depend on your plan and the Surveys API. Implement retries with exponential backoff and handle 429 responses gracefully. Log failures and unsuccessful attempts to facilitate troubleshooting. Consider batching requests where supported to reduce call volume and optimize throughput.
Use a sandbox environment to run end-to-end tests of triggers and actions. Validate authentication, field mappings, and endpoint responses. After successful tests, enable production deployment with monitoring and alerting for any anomalies. Document test cases so others can reproduce results.
Enable detailed error responses and logs within Zapier and your app. Use retries and circuit breakers to recover from transient issues. Maintain dashboards for visibility into successes, failures, and latency. Review API responses, fix invalid data, and re-run failed workflows after corrections.
Refer to the official developer docs, sample templates, and community forums for examples and best practices. Keep an eye on updates to endpoints and authentication flows to stay aligned with the latest capabilities. If you need tailored examples, request templates that fit your use case and data model.
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Complete Operations Catalog - 126 Actions & Triggers
