Obtain API credentials for the Surveys API and grant SOS Inventory the permissions needed to read and write data securely.
Grant SOS Inventory the rights to access your Surveys API data, enabling seamless, protected data exchange.
POST /social-media-posting/:locationId/posts — Create a new social post.\nPUT /social-media-posting/:locationId/posts/:id — Update an existing post.\nDELETE /social-media-posting/:locationId/posts/:id — Delete a post.\nPATCH /social-media-posting/:locationId/posts/:id — Partially update a post.
Trigger when a new survey submission is received by the Surveys API, then create a corresponding inventory record in SOS Inventory.
Actions: map fields from the survey to inventory fields, set stock defaults, and assign location.
POST /api/v1/inventory/submissions
submissionId, itemName, quantity, locationId
Trigger when a survey response is updated and propagate changes to the related inventory record.
Actions: update item attributes, adjust quantities, and log audit details.
PATCH /api/v1/inventory/submissions/{id}
submissionId, inventoryId, updatedFields
Trigger when a new survey completes and a customer profile should be created in SOS Inventory.
Actions: create customer, assign default workspace, and attach initial survey data.
POST /api/v1/customers
customerId, email, name, company
Automate data flow between systems without custom development, reducing manual entry and errors.
Real-time updates keep inventory and customer data aligned across teams.
Scalable workflows that adapt as your business grows.
Key data elements include submissions, inventory records, customers, and endpoints. This glossary explains what each term means and how they relate in the SOS Inventory + Surveys API flow.
Application Programming Interface; a set of rules that lets software apps communicate and exchange data.
OAuth is an authorization framework that lets apps access user data securely without exposing credentials.
A specific URL path exposed by an API to perform an action or fetch data.
A callback URL that fires when a specified event occurs, enabling near real-time data updates.
Automatically adjust stock levels when customers submit surveys indicating demand or issues.
Append survey data to customer records to improve segmentation and targeting.
Trigger workflows that create orders when survey results indicate purchase intent.
Obtain your client ID and secret from the Surveys API and configure the required scopes for access to SOS Inventory data.
In Zapier, define the Surveys API trigger and map to SOS Inventory actions, configuring field mappings.
Run tests, verify data accuracy, and set up monitoring alerts to maintain data integrity.
The SOS Inventory and Surveys API integration provides a no-code way to synchronize data between your survey platform and inventory records. You can trigger updates, create new records, and keep data aligned across systems. This setup minimizes manual data entry and reduces the risk of human error.\nTwo: You can customize mappings and workflows to match your business processes, ensuring data flows reflect your exact requirements.
No coding is required for standard automations. You can configure triggers, actions, and field mappings via the Zapier App Connector. For advanced needs, you can still adjust mappings using built-in mapping rules.\nTwo: The platform provides templates and guided setup to help you get started quickly.
At a minimum, you typically need endpoints for creating and updating records (e.g., inventory submissions and customer records). The exact endpoints depend on your workflow.\nTwo: Start with a basic create-submission and update-submission setup and expand as needed.
Security is handled via OAuth scopes and API keys. Data is transmitted over HTTPS, and sensitive fields can be masked or encrypted. Regular access reviews are recommended.\nTwo: Follow best practices for credential management and rotate keys periodically.
Yes. The mapping engine lets you align fields between Surveys API and SOS Inventory. You can map standard fields like name, email, and item details, and also create custom mappings for business-specific data.\nTwo: Use test runs to verify mappings before going live.
If an error occurs, the workflow can retry failed steps or notify your team via email or Slack. Detailed logs help diagnose issues quickly.\nTwo: You can configure fallback actions and alert thresholds.
Logs are accessible in the Zapier App Connector dashboard and within each connected app’s activity tab. You can filter by date, event, and status to diagnose issues.\nTwo: Set up alerts for failures or slow syncs.
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Complete Operations Catalog - 126 Actions & Triggers
