Authenticate access to the Surveys API from your GHL workflow using API keys or OAuth. Ensure the requested scope includes socialplanner/post.write to enable posting actions.
Configure the Zapier App Connector connection, secure credentials, and verify required permissions for posting and data access.
Primary endpoints used in this integration: – POST /social-media-posting/:locationId/posts – PUT /social-media-posting/:locationId/posts/:id – DELETE /social-media-posting/:locationId/posts/:id – PATCH /social-media-posting/:locationId/posts/:id Note: Additional endpoints exist for broader workflows and can be used as needed.
Trigger: A new survey response creates a draft post for your social channels.
Actions: Post, schedule, or queue for approval via the Zapier App Connector.
POST /social-media-posting/:locationId/posts
Key fields: locationId, content, media, scheduleTime, status
Trigger: Edits to survey data or post content require an update.
Actions: Update via PUT or PATCH endpoints to reflect changes.
PUT /social-media-posting/:locationId/posts/:id
Key fields: id, locationId, content, media, timestamp
Trigger: Post removal criteria coming from surveys or workflow cleanup.
Actions: Delete via DELETE endpoint when posts are no longer needed.
DELETE /social-media-posting/:locationId/posts/:id
Key fields: id, locationId, reason, timestamp
Automation reduces manual work by mapping survey data to post content and templates.
Fast deployment with no-code connectors and visual workflows.
Extendable workflows with routing, approvals, and error handling.
Glossary of API terminology, endpoints, and the steps to connect Surveys API with the Zapier App Connector via GHL.
Application Programming Interface: a defined set of rules that allows different software like Surveys API and the Zapier App Connector to communicate.
The process of verifying identity and permissions to access Surveys API endpoints securely.
A specific URL path and HTTP method used to perform a function in an API.
A callback URL that notifies your app of events like new survey responses or posting results.
Capture new survey results and automatically draft tailored posts for your social channels using templates and dynamic fields.
Trigger sentiment-based posts or thank-you notes scheduled at optimal times.
Push alerts to your team when survey feedback indicates critical issues.
Log into your GHL account, authorize the Surveys API, and choose a trigger such as a new survey response.
Map fields from Surveys API to your content templates, add filters, and define posting rules.
Run tests, review logs, and publish your automation to production.
No-code tools like Zapier let you connect Surveys API and Zapier App Connector without writing code. Start with a trigger such as a new survey response, then add actions to generate posts. If you’re new to automation, begin with a simple flow and expand later.
The most common endpoints are the create (POST), update (PUT/PATCH), and delete (DELETE) for social posts. You can also leverage GET endpoints for retrieval, but posting is the core use case.
Connections use OAuth2 or API keys and require proper scopes. Rotate credentials regularly and enable least-privilege access. Use secure vaults to store tokens.
Yes. You can map multiple survey fields (name, date, score, response) into multiple post templates and locales. Use field mapping in Zapier to ensure accurate content.
Required scope typically includes socialplanner/post.write. Additional scopes can be added for read or update operations as needed.
Implement retries with exponential backoff and detailed error handling. Monitor logs and set alerting to catch failures early.
View logs in both GHL and Zapier dashboards, including trigger events, API responses, and failure details. Use webhooks for real-time insights.
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Complete Operations Catalog - 126 Actions & Triggers
