Authenticate using your GHL API key and the Trafft app credentials to establish a secure connection between the Surveys API and Trafft. Ensure the requested scope is granted (socialplanner/post.write) to enable posting.
Secure the Trafft connection with OAuth 2.0 and appropriate scopes. Configure the app in GHL to exchange tokens and authorize requests to the Surveys API.
The following endpoints are utilized to connect Trafft with the Surveys API; some pages may reference only a subset: POST /social-media-posting/:locationId/posts, PUT /social-media-posting/:locationId/posts/:id, DELETE /social-media-posting/:locationId/posts/:id, PATCH /social-media-posting/:locationId/posts/:id
Trigger: New Trafft booking
Action: Create social post using endpoint1 (POST /social-media-posting/:locationId/posts)
POST /social-media-posting/:locationId/posts
locationId, content, scheduledTime
Trigger: TraFFT data changes (e.g., updated appointment details)
Action: Update post via endpoint2 (PUT /social-media-posting/:locationId/posts/:id)
PUT /social-media-posting/:locationId/posts/:id
locationId, id, updatedContent, scheduledTime
Trigger: Booking cancellation in Trafft
Action: Delete post via endpoint3 (DELETE /social-media-posting/:locationId/posts/:id)
DELETE /social-media-posting/:locationId/posts/:id
locationId, id
Automate repetitive posting tasks without writing a line of code, saving time and reducing human error.
Sync appointment data with social content to ensure timely, relevant updates across platforms.
Maintain consistency in messaging with templates and reusable content blocks across Trafft and the Surveys API.
This glossary defines the core elements and processes used to connect Trafft with the Surveys API via GHL, including endpoints, authentication, and data mapping.
A defined URL path and HTTP method used to perform a specific action in an API.
A callback mechanism that notifies your system of events so you can trigger follow-up actions.
An authorization framework that enables secure delegated access with tokens.
A message or update published to a social channel or feed.
Generate a weekly recap post from Trafft booking data to highlight trends and client activity.
Create reusable templates for LinkedIn, Facebook, and Instagram to speed up posting.
Include engagement metrics in posts to improve reach and performance.
Register your app in GHL and set permissions for social posting via the Surveys API.
Obtain OAuth tokens and run a test request to ensure the flow works.
Create a sample workflow that creates a social post when a Trafft booking occurs.
To connect Trafft with the Surveys API, first create a GHL app and enable the social posting scope. Then configure the Trafft app to exchange tokens with GHL and grant permissions for posting. Finally, map your location IDs and content templates in the workflow builder. This setup enables automated posting from Trafft data through the Surveys API.
The primary scope needed is socialplanner/post.write to publish posts. Depending on your setup, you may also enable read access for validation. Keep scopes minimal and remove any that aren’t required.
Yes. You can customize the post content, scheduling times, and platform-specific templates within the workflow. Use content variables from Trafft and the Surveys API to tailor messages.
Use a test location and a sample booking to simulate posts. Verify the payloads, check activity logs, and confirm posts appear on the target social channels before going live.
Rate limits vary by plan and endpoint. Monitor your usage in the GHL dashboard and implement retries with backoff to stay within quotas.
No-code tooling in the editor lets you build automations without writing code. Use the drag-and-drop builder to connect Trafft events to the Surveys API endpoints.
Post results and analytics can be viewed in the GHL activity feed and by mapping to your preferred analytics dashboard.
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Complete Operations Catalog - 126 Actions & Triggers
