How to connect Act-On to Users API

Integrate GHL Users API with Act-On to automate tagging and analytics

How to connect Users API with Act-On in a few steps

This integration lets Act-On post tagging and analytics actions through the GHL Users API, using authenticated endpoints to read and update social post tags and to pull engagement statistics.

Authenticate the GHL Users API

Obtain OAuth credentials and request the scope socialplanner/tag.readonly to read and tag social posts via the GHL API.

Authenticate Act-On

Connect Act-On by configuring an OAuth app, providing a redirect URI, client id and secret so Act-On can authorize requests to the GHL Users API.

Key API Endpoints

GET /social-media-posting/:locationId/tags; POST /social-media-posting/:locationId/tags/details; socialplanner/statistics.readonly; POST /social-media-posting/statistics

Top 3 Ways to connect Users API with Act-On

Tag management for Act-On posts

Trigger when a new post is published or updated to fetch and apply relevant tags from the GHL Users API.

Actions include retrieving tags, fetching detailed tag data, and pushing updated tags back to Act-On workflows.

GET /social-media-posting/:locationId/tags and POST /social-media-posting/:locationId/tags/details

locationId, tags, details, location context

Top 3 Ways to connect Users API with Act-On

Analytics driven automation

Trigger on statistics updates from social posts to drive campaigns in Act-On.

Actions pull statistics via the statistics endpoint and trigger Act-On workflows based on thresholds.

POST /social-media-posting/statistics

locationId, statistics, timestamp

Top 3 Ways to connect Users API with Act-On

Unified view for tags and metrics

Trigger combined events to update dashboards in real time.

Actions coordinate tag data and statistics to feed Act-On dashboards and automations.

GET /social-media-posting/:locationId/tags and POST /social-media-posting/statistics

locationId, tags, statistics, details

No code integration benefits for GHL Users API and Act-On

Fast setup with no code required thanks to ready made Zapier connectors.

Real time data sync between Act-On and GHL improves tagging accuracy and analytics.

Centralized control over credentials and scopes keeps your connection secure.

Key terms and glossary

Overview of core elements like endpoints, authentication, triggers, and data mapping used in this integration.

API

A set of rules that lets apps talk to each other and exchange data.

OAuth 2.0

Authorization framework that issues tokens to allow limited access to APIs without sharing credentials.

Endpoint

A specific URL in an API where you can perform an action or retrieve data.

Scope

Permissions granted to a token that define which resources can be accessed.

People also Search for:

Three creative ideas for using Users API with Act-On

Automated tag enrichment on new posts

When a new post is created in Act-On, pull relevant tags from the GHL Users API to enrich categorization and reporting.

Engagement based alerts

Use statistics data to trigger alerts in Act-On when engagement crosses thresholds.

Unified dashboards

Combine tags and statistics into a single view for campaign optimization.

Three steps to connect Users API with Act-On

Register your app and credentials

Create an OAuth app in GHL and note the client ID and secret for Act-On.

Configure scopes and authorize

Set scope to socialplanner/tag.readonly to allow reading and tagging.

Test the connection

Run a test to confirm endpoints respond and data flows into Act-On workflows.

Frequently Asked Questions

What is the GHL Users API used for in Act-On connections?

The GHL Users API is used to read and manage social post tags from Act-On. It helps enrich posts with relevant tags and enables analytics. No code is needed if you use the Zapier connector. You still need to configure an OAuth app and authorize access.

Yes, you can set up many integrations with your Zapier GHL connector without custom code. The platform provides triggers and actions that map to the endpoints listed. You simply configure the auth and scopes and test the connections.

The integrated app requires the socialplanner/tag.readonly scope to read tags and details. You may also need access to read statistics depending on your use case.

Endpoints used include GET /social-media-posting/:locationId/tags, POST /social-media-posting/:locationId/tags/details, and POST /social-media-posting/statistics, plus a readonly statistics endpoint.

To test, run a quick tag fetch and a statistics post to ensure responses are correctly handled and data maps into Act-On campaigns.

Yes, you can tailor triggers for when tags update or statistics reach thresholds, linking them to Act-On automations.

API credentials are found in your GHL account under the developer or integrations section. You will use client ID and secret to configure the Zapier or app connector and set the required scopes.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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