How to Connect Acuity Scheduling to the Users API

Users API x Acuity Scheduling: Quick Start and Key Capabilities

How to Connect the Users API with Acuity Scheduling

This guide walks you through authenticating, selecting endpoints, and testing data flow between the Users API and Acuity Scheduling using the Zapier App Connector. It covers the four available endpoints and simple mapping to scheduling fields.

Authenticate the Users API

To securely connect, obtain your OAuth 2.0 token or API key from your GHL developer console, then configure the Zapier App Connector with those credentials. Store tokens securely and rotate them periodically.

Authenticate Acuity Scheduling

Connect Acuity Scheduling by authorizing access through the Zapier App Connector. You’ll be prompted to sign in and grant permissions to exchange data with GHL’s Users API.

GHL Endpoints Used in This Connection

1) GET /social-media-posting/:locationId/tags 2) POST /social-media-posting/:locationId/tags/details 3) socialplanner/statistics.readonly 4) POST /social-media-posting/statistics

Top 3 Connections Between Users API and Acuity Scheduling

1) Retrieve and map location tags with GET /social-media-posting/:locationId/tags

Trigger: whenever a location’s tags are updated in GHL, pull the latest set for mapping to Acuity Scheduling fields.

Actions: use POST /social-media-posting/:locationId/tags/details to enrich tag data and push to Acuity Scheduling through the connector.

GET /social-media-posting/:locationId/tags

Key fields: locationId, tags (name, id), and details payload.

Top 3 Connections Between Users API and Acuity Scheduling

2) Retrieve engagement statistics

Trigger: new statistics data is available for a location.

Actions: POST /social-media-posting/statistics to send metrics to Acuity Scheduling.

POST /social-media-posting/statistics

Key fields: locationId, statistics payload (views, shares, engagements).

Top 3 Connections Between Users API and Acuity Scheduling

3) End-to-end automation across tags and statistics

Trigger: when a new scheduling event occurs, orchestrate tag and statistics flows.

Actions: chain the four endpoints to update tags, fetch statistics, and push to Acuity Scheduling fields.

Combination of endpoints: GET /tags, POST /tags/details, GET statistics, POST statistics.

Key fields: locationId, tags, statistics payload, as applicable.

No-code Benefits of the Connections

Automate scheduling workflows without code using Zapier’s no-code automations that connect GHL’s Users API to Acuity Scheduling.

Real-time data sync between GHL and Acuity Scheduling reduces duplication and errors.

Gain customizable triggers and actions to fit your business processes.

Key Terms and Glossary

This glossary covers OAuth, endpoints, triggers, actions, and data mapping concepts used in the GHL to Acuity Scheduling connection.

OAuth 2.0

A standard authorization framework that allows applications to obtain limited access tokens to APIs.

Endpoints

URIs that expose specific operations in an API, used to request data or perform actions.

Trigger

A condition that starts an automation when a specified event occurs.

Action

An operation performed as part of an automation, such as creating or updating a record.

People also Search for:

Creative ideas for integrating Users API with Acuity Scheduling

Idea 1: Automate client scheduling updates from GHL tags

Create a workflow that pushes client tag changes from GHL to Acuity Scheduling notes, triggering an updated appointment record.

Idea 2: Publish performance stats to client dashboards

Use the statistics endpoint to feed performance metrics into a reporting app or dashboard tied to Acuity Scheduling.

Idea 3: End-to-end onboarding automation

Orchestrate a three-step flow that creates an onboarding task upon new client sign-up in GHL.

3 Steps to Connect Users API with Acuity Scheduling

Step 1: Gather credentials and set up endpoints

Collect your GHL credentials and configure API endpoints in Zapier’s App Connector to enable data flow between the two systems.

Step 2: Map data fields and test connections

Define how GHL fields map to Acuity Scheduling fields, then run tests to verify data syncing.

Step 3: Automate and monitor

Activate automations and monitor the connection with logs and alerts.

Frequently Asked Questions

Is this integration secure?

The integration uses OAuth 2.0 or API keys to authorize requests with granular scopes and encrypted channels. Keep credentials secure, rotate tokens regularly, and monitor access logs to protect data between GHL’s Users API and Acuity Scheduling.

Zapier’s no-code interface lets you drag and drop triggers, actions, and mappings, enabling most users to build flows without writing code. For more advanced routing, you can add simple filters or conditional logic, but many automations run perfectly in a no-code setup.

Yes, you can customize endpoints by selecting actions, triggers, and mappings to fit your workflow. If a desired endpoint isn’t exposed, you can chain multiple endpoints and map data across steps. Leverage the four core endpoints to create flexible automations that suit your needs.

Test in a sandbox using Zapier’s test mode to simulate triggers and inspect data flowing into Acuity Scheduling. Review logs, adjust mappings, and rerun tests until the results match expectations.

You can sync tags, location metadata, and scheduling fields, plus retrieve performance metrics via the statistics endpoint. Use these data points to drive dashboards, reports, and client communications within Acuity Scheduling.

Credentials are generated in your GHL developer console and configured in the Zapier connection. Create an app in GHL to obtain client ID and secret, authorize the Zapier app, and refresh tokens as needed.

Rate limits depend on your GHL plan and API access. To minimize calls, batch requests, cache responses, and stagger API usage where possible.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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