Authentication is handled in your GHL account to authorize DisputeFox to access the Users API. Use a scoped API key and OAuth credentials with the scope: socialplanner/tag.readonly to limit access to tagging data and readonly analytics.
DisputeFox uses its own API credentials to identify requests to the Users API. Store keys securely, rotate them regularly, and apply the minimum required permissions for data access and actions.
Primary endpoints used in the integration include GET /social-media-posting/:locationId/tags to fetch tags, POST /social-media-posting/:locationId/tags/details to retrieve detailed tag data, and socialplanner/statistics.readonly for read-only statistics. For updates, POST /social-media-posting/statistics is available. Additional endpoints may be listed as placeholders 5–17 and implemented as needed.
Trigger: A new post is published at a location and we fetch its tags immediately.
Actions: extract tags, tag the post in DisputeFox, update analytics dashboards, and store the tag details.
GET /social-media-posting/:locationId/tags
Key fields: locationId, tags, timestamp, author_id
Trigger: on a schedule or on-demand to generate reports.
Actions: pull metrics via socialplanner/statistics.readonly, compute trends, and publish to DisputeFox dashboards.
socialplanner/statistics.readonly
Key fields: date_range, metrics, locationId
Trigger: when detailed tag information is requested for a post.
Actions: retrieve tag details, sync with DisputeFox records, trigger notifications.
POST /social-media-posting/:locationId/tags/details
Key fields: locationId, tagId, details
No-code workflow builder enables you to connect DisputeFox to the Users API without writing code.
Drag-and-drop data mapping and trigger setup speeds up deployment.
Reusable templates for dispute workflows reduce setup time for teams.
This glossary covers API endpoints, data fields, and process steps used to connect DisputeFox with the Users API through GHL.
A URL and HTTP method that performs a specific action in the API.
A keyword or label assigned to a post to categorize content in workflows.
An identifier for a social location where posts are published and managed.
Data that measures performance such as reach, engagement, and post-level metrics.
Use real-time keyword detection to auto-tag disputes as they come in and route them to the right team.
Send a concise daily summary of new disputes to managers via email or Slack.
Provide tailored dashboards for legal, ops, and marketing teams.
In GHL, generate an API key and configure the scope socialplanner/tag.readonly so DisputeFox can read tags.
Map data fields between DisputeFox and the Users API, and set up triggers for tag and statistics events.
Run tests, validate data flows, and deploy to production with monitoring.
Answer: Start by generating a GHL API key with the scope socialplanner/tag.readonly and configure it in the DisputeFox connection. Use the provided endpoint paths to fetch tags and tag details. Then test the flow in a staging environment before going live. In case of errors, consult the logs and verify permissions.
Answer: Use a combination of OAuth or API keys with least privilege. For DisputeFox, provide the API credentials to identify requests and limit access to required resources. Rotate credentials regularly and implement secure storage.
Answer: Core endpoints include GET /social-media-posting/:locationId/tags, POST /social-media-posting/:locationId/tags/details, and socialplanner/statistics.readonly, plus POST /social-media-posting/statistics for updates.
Answer: You can start with no-code workflows in GHL to connect apps. If your needs grow, you can add custom fields and minor scripting within the connectors.
Answer: Use a sandbox or staging environment, run test posts, validate tag extraction, verify stats generation, and monitor logs for any discrepancies.
Answer: The API documentation for the Users API is available in the developer portal and within the GHL connectors guide. Look for endpoint references, data models, and authentication requirements.
Answer: After deployment, set up monitoring dashboards, enable alerting for failures, and periodically audit permissions and credential scopes to maintain security.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
