How to Connect Mural to the Users API

Users API x Mural: Seamless automation for your workflows

How to connect the Users API with Mural

Learn to connect the Users API to Mural to automate data flow, trigger actions, and surface analytics inside your Mural boards. This guide covers authentication, endpoint usage, and practical pairing steps using the available endpoints.

Authentication for Users API

Use a securely issued API key with the scope socialplanner/tag.readonly. Store credentials safely and rotate keys regularly. In Mural, configure the connection to pass the key and authorize data exchange.

Authentication for Mural

In Mural, connect the Mural workspace to the Users API by providing the API key and granting permissions. The connector supports key based authentication and OAuth for future expansions.

API Endpoints Used

GET /social-media-posting/:locationId/tags; POST /social-media-posting/:locationId/tags/details; socialplanner/statistics.readonly; POST /social-media-posting/statistics

Top 3 Connections: Users API x Mural

Tag Sync: Mural to Users API

Triggered when a new tag is created in Mural to update the Users API with the latest tag data.

Actions: pull tag data from Mural and push it to the Users API using the GET and POST tag endpoints.

GET /social-media-posting/:locationId/tags

locationId, tagId, tagName, timestamp

Top 3 Connections: Users API x Mural

User Statistics Sync

Triggered when user statistics in the Users API update, refreshing analytics in Mural.

Actions: post statistics data to the Users API via the statistics endpoint to keep analytics current in Mural.

POST /social-media-posting/statistics

statsId, locationId, metric, value, timestamp

Top 3 Connections: Users API x Mural

Audience Insights Pull

Triggered when new audience insights are computed in the Users API and need to be surfaced in Mural.

Actions: fetch insights from the Users API and map them into Mural boards or reports.

N/A (not exposed directly via endpoints; use endpoints 1–4 to derive data)

insightId, metric, score, timestamp

No-code benefits of connecting Users API with Mural

Automate data flow between Mural and the Users API without writing code.

Eliminate manual data entry and reduce human error through real time syncing.

Accelerate decision making by delivering live data directly into your Mural workflows.

Key Terms and Glossary

Key elements include endpoints, triggers, actions, and field mappings. Core processes cover authentication, data mapping, error handling, and testing.

Endpoint

A defined API URL path used to perform a specific operation when called.

Trigger

An event in one system that starts a workflow in another system.

Action

A task executed as a result of a trigger.

Key Field

A data field used to identify, map, or join records across systems.

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Creative ideas for Connecting Users API x Mural

Automated Tag Onboarding

Guide new users through connecting the accounts and automatically pull in initial tags to jumpstart workflows.

Live Analytics Dashboard in Mural

Display live metrics from the Users API inside Mural boards for quick insights.

Automated Tag Details Enrichment

Automatically enrich tag records with additional metadata from the Users API to enhance tagging workflows.

3 Steps to Connect Users API with Mural

Step 1: Prepare credentials

Obtain an API key with the required scope and securely store it for the connection.

Step 2: Configure the connector

Enter the API key into Mural’s connection settings and test the integration.

Step 3: Map fields and endpoints

Define mappings for tags, statistics, and custom fields to ensure accurate data flow.

Frequently Asked Questions

What data can be synced between Mural and the Users API?

You can sync tags, statistics, and related metadata between Mural and the Users API. The setup supports one way or two way updates depending on your mappings; ensure permissions are granted and endpoints are correctly configured. This integration emphasizes correct data mapping and secure credential handling.

No coding is required for basic syncing using the built in connector. For advanced mappings, tailor the flow with available endpoints and data fields. If needed, consult the API docs for field options. The connector provides a guided setup to minimize setup time.

Basic syncing relies on the four endpoints listed in this guide. You can extend with additional endpoints as your needs grow. Start with tags and statistics to get value quickly. As your use case expands, you can incorporate more endpoints and data fields.

Connections use API keys and OAuth where supported. Store credentials securely and rotate keys monthly. Use IP whitelisting and limited scopes to minimize risk. Always follow your organization’s security policies when configuring integrations.

Yes, you can map custom fields from both systems. Define field mappings in the connector and validate on test runs. Custom fields help tailor dashboards and reports. Review mappings regularly to ensure data quality and relevance.

If you see errors, check endpoint availability, authentication, and permissions. Use the test connection in Mural, review logs, and adjust mappings as needed. Consult API docs or support if issues persist.

Live stats appear on the connected Mural boards or dashboards once the data is synced. Use the statistics endpoint to refresh data on schedule or on demand. Set up periodic refreshes to keep insights current.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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