How to connect Octorate to the GHL Users API

A quick guide to connecting the GHL Users API with Octorate

Steps to connect the GHL Users API and Octorate

This guide walks you through authenticating and wiring the GHL Users API to Octorate using secure credentials and simple endpoint mappings.

Authenticate the GHL Users API

Obtain your GHL API credentials, assign the correct scope, and test connectivity before going live.

Authenticate Octorate

Set up OAuth or an API key for Octorate to securely access the GHL Users API and protect user data.

GHL Endpoints Used

GET /social-media-posting/:locationId/tags; POST /social-media-posting/:locationId/tags/details; socialplanner/statistics.readonly; POST /social-media-posting/statistics

Top 3 connection patterns between GHL Users API and Octorate

1) Real-time tags sync

Trigger when tags are created or updated in GHL and push the changes to Octorate to keep contact tags aligned.

Actions: update Octorate contact tags; create or adjust tag metadata on the Octorate side.

Method path example: GET /social-media-posting/:locationId/tags to pull tags; POST /social-media-posting/:locationId/tags/details to retrieve tag details.

Required fields: locationId, tagId, tagName, timestamp

Top 3 connection patterns between GHL Users API and Octorate

2) Statistics overview integration

Trigger when new statistics are generated in GHL and need to be reflected in Octorate dashboards.

Actions: create or update analytics records in Octorate; push metrics to dashboards.

Method path examples: GET socialplanner/statistics.readonly; POST /social-media-posting/statistics

Key fields: statId, locationId, metric, value, timestamp

Top 3 connection patterns between GHL Users API and Octorate

3) Tag details and history

Trigger when tag details change in GHL and push updates to Octorate history.

Actions: log details, update history records in Octorate, and alert teams if thresholds are met.

Method path: GET /social-media-posting/:locationId/tags/details

Key fields: locationId, tagDetailsId, lastUpdated

No-code benefits of connecting GHL Users API with Octorate

Faster data synchronization without writing custom integrations.

Automation between systems with click through setup, not code.

Unified customer insights across GHL and Octorate for better decision making.

Key terms and glossary

Key data elements include locationId, tagId, tagName, stats, and timestamps; core processes cover authentication, endpoint calls, data mapping, and error handling.

API Authorization

Definition: How API credentials are issued and used to access resources securely.

Endpoints

Definition: The URL paths you call to read or write data.

Webhooks

Definition: Real-time event notifications pushed from GHL to Octorate on changes.

OAuth

Definition: A standard for delegated authorization to access user data without sharing credentials.

People also Search for:

Creative ideas for integrating GHL Users API with Octorate

Idea 1: Real-time occupancy and booking sync

Sync guest tags and booking status between GHL and Octorate to keep calendars and occupancy data in sync.

Idea 2: Automated reporting dashboards

Build dashboards in Octorate that visualize GHL metrics, conversions, and campaign performance.

Idea 3: Trigger-based marketing segments

Use GHL events to auto segment contacts in Octorate for timely campaigns and follow-ups.

3 steps to connect GHL Users API with Octorate

Step 1: Authenticate and authorize

Obtain credentials for GHL and configure OAuth or API keys for Octorate.

Step 2: Configure endpoint mappings

Map GHL endpoints to Octorate fields: tags, stats, and details.

Step 3: Test and monitor

Run tests, validate data flow, and set up alerts for failures.

Frequently asked questions

Do I need coding to connect GHL to Octorate?

No code is required if you use the no code connectors in your platform. You can connect the GHL Users API to Octorate with prebuilt actions and triggers. For more complex scenarios, you can still customize mappings and transformations as needed.

Use OAuth 2.0 for secure access, or API keys per app. Ensure the access scope matches your needs such as socialplanner/tag.readonly.

Basic syncing requires locationId, tagId, and tagName plus timestamps. The endpoints listed provide read tags, fetch tag details, and pull statistics for dashboards.

Test connectivity in a sandbox or staging environment, review response codes, and confirm data appears in Octorate. Check logs to identify and fix issues.

Yes, you can map custom fields by including them in payloads and using transformation rules in your middleware or integration platform.

Webhooks are supported. Configure event subscriptions in GHL and route payloads to Octorate to trigger workflows in real time.

Enable retry policies and monitor error logs in both systems. Set up alerts for failures, timeouts, and rate limit events.

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Full Endpoint Access
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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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