How to connect SerwerSMS to Users API

Connect SerwerSMS with the Users API to automate tagging and statistics workflows

How to connect Users API and SerwerSMS

This guide shows how to authenticate, select endpoints, and configure data flows between the Users API and SerwerSMS so you can automate tagging, reporting, and alerts without custom coding.

Authentication for Users API

Authenticate requests to the Users API using OAuth 2.0. Create a client, obtain an access token, and include the token in the Authorization header for each call.

Authentication for SerwerSMS

Secure SerwerSMS access with an API key or token provided by SerwerSMS. Store credentials safely and rotate them regularly.

Endpoint overview for this integration

Endpoints used in this integration include: GET /social-media-posting/:locationId/tags, POST /social-media-posting/:locationId/tags/details, socialplanner/statistics.readonly, and POST /social-media-posting/statistics. Additional endpoints may be available as needed. All calls require a valid locationId and proper authentication.

Top 3 connection patterns between Users API and SerwerSMS

1) Tag enrichment workflow

Trigger on new social posts to fetch tags and attach details automatically.

Retrieve tags with GET /social-media-posting/:locationId/tags and fetch tag details with POST /social-media-posting/:locationId/tags/details to enrich posts in SerwerSMS.

GET /social-media-posting/:locationId/tags

locationId, tags

Top 3 connection patterns between Users API and SerwerSMS

2) Engagement statistics collector

Schedule a periodic pull to gather engagement data.

Send statistics data to SerwerSMS with POST /social-media-posting/statistics and optionally retrieve snapshots with socialplanner/statistics.readonly.

POST /social-media-posting/statistics

locationId, statisticsParameters

Top 3 connection patterns between Users API and SerwerSMS

3) Read only analytics feed

Use a read only endpoint to surface analytics in dashboards.

Call socialplanner/statistics.readonly to pull analytics data for reporting.

socialplanner/statistics.readonly

locationId, dateRange

Benefits of a no code integration between Users API and SerwerSMS

No coding required here. You can configure endpoints, authentication, and data flows in a few clicks.

Faster time to value with ready made data flows for tagging and statistics.

Scales easily as your use cases grow and more endpoints are needed.

Key terms and glossary

Core elements include endpoints, authentication methods, location identifiers, data mapping, and rate limits that govern how you call the GHL API from SerwerSMS.

API endpoint

A specific URL and HTTP method that enables a defined action within a service.

OAuth 2.0

The industry standard protocol used to obtain access tokens securely for API access.

Authentication

The process of proving identity and obtaining authorization to access resources.

Location ID

A unique identifier for a specific location used in social posting endpoints.

People also Search for:

3 Creative ideas for integrating GHL Users API with SerwerSMS

Automate tag based messaging

When a tag is detected on a post, trigger a SerwerSMS message to the relevant audience.

Weekly analytics digest to stakeholders

Summarize key statistics and send a concise report via SerwerSMS.

Real time alerts for new tags

Push instant alerts when new tags are detected to act quickly.

3 simple steps to connect Users API with SerwerSMS

1. Create API credentials

Register an OAuth client in the Users API and generate access tokens for SerwerSMS to use.

2. Configure endpoints and mappings

Enable endpoints 1 to 4 and map response fields to SerwerSMS payloads.

3. Test and monitor

Run tests, set up error handling, and monitor data flows in dashboards.

Frequently Asked Questions

Do I need coding to set up this integration?

No coding is required for most setups. Use the provided endpoints and configuration options to connect GHL with SerwerSMS. The no code approach helps you get started quickly and iterate as needed. If you have unique data mappings, you can add simple field mappings without writing code. The interface guides you through authentication and endpoint usage. On first run, test the flow with a small dataset to confirm data is transferred correctly.

For basic tagging you will typically use GET /social-media-posting/:locationId/tags and POST /social-media-posting/:locationId/tags/details to enrich posts. For statistics, POST /social-media-posting/statistics provides engagement data, and socialplanner/statistics.readonly can be used for read only analytics. Your exact needs may use a subset of these endpoints depending on your workflow.

GHL credentials are obtained by creating an OAuth client in the GHL account and exchanging client credentials for an access token. SerwerSMS credentials are issued by SerwerSMS and should be stored securely and rotated regularly. Both sets of credentials are entered into the integration setup to authorize calls to each service.

Rate limits depend on your GHL plan and the SerwerSMS account. Plan for bursts during initial setup and implement retry logic with exponential backoff. If you anticipate higher volumes, consider spreading requests over time and batching data where possible.

Yes. You can add more endpoints as needed by extending mappings and adding corresponding actions in SerwerSMS. This usually involves defining additional HTTP calls, data mappings, and trigger rules in your automation flows.

Data mappings are typically shown in the integration dashboard or via a data mapping document. You can review the fields returned by the GHL endpoints and how they are used in SerwerSMS payloads. Dashboards can visualize both tagging data and statistics.

A test mode or sandbox may be available depending on your accounts. If not, you can simulate calls against a staging environment or use a small test locationId to validate the flow before going to production.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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