How to Connect SmartSuite to the Users API

Seamless integration between SmartSuite and GHL’s Users API for powerful automation.

How to connect the GHL Users API with SmartSuite

This guide shows how SmartSuite can authenticate with, read from, and write to the GHL Users API, using endpoints such as tags and statistics to automate workflows without code.

Authentication with the GHL Users API

SmartSuite securely authenticates with the GHL Users API using API keys and OAuth scopes. Keep credentials private and rotate them regularly.

Authentication for SmartSuite

SmartSuite uses a trusted OAuth flow or API keys to obtain access to the GHL API. Store tokens securely and apply least-privilege scopes.

Key Endpoints for SmartSuite and the GHL Users API

GET /social-media-posting/:locationId/tags — Retrieve tags for a given location. POST /social-media-posting/:locationId/tags/details — Create or update tag details for a location. socialplanner/statistics.readonly — Read-only statistics for planning dashboards. POST /social-media-posting/statistics — Submit posting statistics updates.

Top 3 connections between the GHL Users API and SmartSuite

1) Tags sync between SmartSuite and GHL

Trigger: A new or updated tag in SmartSuite prompts a tag creation or update in GHL.

Actions: Create or update corresponding GHL tags; map SmartSuite fields to GHL tag properties.

GET /social-media-posting/:locationId/tags

locationId, tagName, tagId

Top 3 connections between the GHL Users API and SmartSuite

2) Tag Details Synchronization

Trigger: Updates to tag details in GHL update SmartSuite records.

Actions: Update SmartSuite tag details; ensure IDs are synchronized.

POST /social-media-posting/:locationId/tags/details

locationId, tagId

Top 3 connections between the GHL Users API and SmartSuite

3) Posting statistics flow

Trigger: New posting statistics in SmartSuite trigger updates in GHL dashboards.

Actions: Push statistics to GHL; drive reporting and analytics.

POST /social-media-posting/statistics

locationId, metricId

No-code benefits of connecting SmartSuite with the GHL Users API

Automate tag management and analytics without writing custom code.

Maintain a single source of truth by syncing data between SmartSuite and the GHL platform.

Ship automations quickly with pre-built endpoints and triggers in Zapier.

Key terms and glossary

A quick glossary of terms to help you understand the GHL Users API and SmartSuite integration.

GHL API

The web API that lets apps interact with GHL resources such as contacts, tags, posts, and analytics.

Webhook

A URL endpoint that receives real-time event notifications from GHL when configured.

Tag

A label you can assign to items in GHL for organization and filtering.

Authentication

The process of proving identity to grant API access, typically via API keys or OAuth.

People also Search for:

Three creative ideas for integrating SmartSuite with the GHL Users API

Automated Tag Optimization

Leverage real-time tag data from SmartSuite to suggest or auto-create tags in GHL for more effective campaigns.

Cross-platform Analytics Dashboards

Combine data from SmartSuite and GHL to build unified dashboards and reports.

SmartSuite Workflow Templates

Pre-built workflow templates to automate posting and tagging across channels.

Three steps to connect GHL Users API with SmartSuite

Authorize Access

Register the SmartSuite app in the GHL developer console and obtain credentials.

Configure Endpoints

Choose the endpoints you need (tags, statistics) and set up any required webhooks or triggers.

Test & Validate

Test the integration in a sandbox, verify data flows, and confirm permissions.

Frequently Asked Questions

Do I need to code to connect GHL with SmartSuite?

Yes. You can connect SmartSuite with the GHL Users API using no-code connectors like Zapier, which expose ready-made actions and triggers for tags and statistics. If you need deeper automation, you can map fields, set filters, and chain steps without custom code by using Zapier paths and multi-step zaps.

Core endpoints for this integration include GET /social-media-posting/:locationId/tags to fetch tags, POST /social-media-posting/:locationId/tags/details to create or update tag details, and POST /social-media-posting/statistics to submit metrics. Additionally, socialplanner/statistics.readonly provides read-only analytics data. More endpoints are available in the GHL API as you expand your workflow.

Authentication is handled via API keys or OAuth scopes. Treat keys as secrets, rotate periodically, and apply the principle of least privilege. Use secure storage and encrypted transmission for all credentials. If implementing via Zapier, rely on secure connection apps and avoid embedding keys in any client-side code.

Yes. You can map SmartSuite fields to corresponding GHL tag properties and statistics. Use field mappings to control which data transfers, and set filters to limit which records are synchronized at a given time. Custom fields in SmartSuite can be aligned with GHL tags to maintain consistency across platforms.

Test in a sandbox or staging environment before going live. Validate data flows with sample records, inspect logs, and verify that permissions and scopes are correct. Use test posts and archived data to ensure that your automations trigger as expected without impacting live campaigns.

Real-time updates are supported via webhooks and near-instant polling for certain endpoints. Depending on your plan and configuration, some data may update in near real time, while other data may sync on a polling schedule. Configure retries and monitor dashboards to ensure data consistency during peak activity.

API keys and credentials are managed in the GHL developer console. Create a private application, generate keys with the required scopes, and store them securely. Rotate keys regularly and revoke any that are no longer needed.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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