How to Connect Sortd for Gmail to the GHL Users API

GHL Users API meets Sortd for Gmail integration

How to connect the GHL Users API with Sortd for Gmail

This guide walks you through securely linking the GHL Users API with Sortd for Gmail so you can manage Gmail contacts and tags from one place.

Authorize the GHL Users API

Start by creating a GHL API key with the appropriate scopes such as socialplanner/tag.readonly to allow Sortd for Gmail to read tag data and manage tags inside Gmail.

Authorize Sortd for Gmail

Complete the OAuth flow to grant Sortd for Gmail access to your GHL account so it can read and sync user data.

GHL Endpoints Used for This Integration

GET /social-media-posting/:locationId/tags; POST /social-media-posting/:locationId/tags/details; socialplanner/statistics.readonly; POST /social-media-posting/statistics

Top 3 Connections Between GHL Users API and Sortd for Gmail

Tag Sync to Gmail Labels

Trigger on tag changes in GHL to update Sortd Gmail labels in real time.

Create or update Gmail labels and apply to Sortd contact records to keep tagging in sync.

GET /social-media-posting/:locationId/tags

locationId, tagId, tagName, gmailLabelId

Top 3 Connections Between GHL Users API and Sortd for Gmail

Statistics and Analytics Sync

Trigger on new social stats events in GHL to push updates to Sortd for Gmail analytics.

Aggregate readouts and push metrics to Sortd analytics endpoints.

POST /social-media-posting/statistics

locationId, postId, metrics

Top 3 Connections Between GHL Users API and Sortd for Gmail

User Data Enrichment

Trigger on user profile updates in GHL to refresh Sortd Gmail contact data.

Update Sortd Gmail contact fields, attach new tags, and create follow up tasks.

POST /social-media-posting/:locationId/tags/details

userId, locationId, tagDetails

No code benefits of this integration

Automate key workflows without writing code

Keep data consistent across GHL and Sortd

Scale your automations as your team grows

Key terms and glossary

Core concepts and processes you should understand when integrating GHL with Sortd for Gmail

API

A set of rules that allows apps to talk to each other and perform actions like read or write data

OAuth 2.0

The standard protocol used for granting access securely without sharing passwords

Webhook

A way for an app to send real time data to another app when a specific event happens

LocationId

A unique identifier for a location in GHL used to scope data requests

People also Search for:

Creative ideas for using GHL Users API with Sortd for Gmail

Automated tag to label synchronization

Set up a workflow that updates Gmail labels when GHL tags change

Analytics powered dashboards

Aggregate metrics from GHL and visualize in Sortd for Gmail dashboards

Proactive task creation

Create Sortd tasks when key customer events occur in GHL

3 steps to connect GHL Users API with Sortd for Gmail

Step 1: Gather credentials

Obtain a GHL API key and OAuth credentials for Sortd for Gmail

Step 2: Configure scopes

Assign socialplanner/tag.readonly or equivalent scopes

Step 3: Test and deploy

Run tests and enable live syncing

FAQ

What is the GHL Users API

The GHL Users API is a programmable interface that lets Sortd for Gmail interact with your GHL data. It enables reading user tags and other metadata to power automation. Use approved scopes to control access and keep data secure. The integration supports syncing tags, labels, and related user data to keep your Gmail workflows aligned with GHL.

Zapier is one option to connect apps, but you can also connect directly via the GHL API using standard OAuth flows. If you choose Zapier, you can leverage prebuilt triggers and actions. If you connect directly, you control the call cadence and data mapping.

Real time synchronization is possible with webhooks and polling where supported. You can configure triggers to push updates to Sortd for Gmail as soon as a change occurs in GHL. For high‑volume environments, consider batching to avoid rate limits.

You typically need scopes that allow reading tags and related data, such as socialplanner/tag.readonly. Additional scopes may be required for write operations. Always follow the principle of least privilege.

Test connections by initiating a dry run in a staging environment. Verify that tag data, labels, and statistics flow to Sortd for Gmail as expected. Review error logs and adjust mappings before going live.

If data mismatches occur, check the source and destination mappings, time zones, and any field normalization rules. Re-sync the affected records and implement a retry policy to recover from transient failures.

API docs are available in your GHL developer portal. Look for the Users API section and reference endpoints such as tag operations and statistics. Documentation will provide endpoint paths, required parameters, and example requests.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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