How to Connect Sunsama to the Users API

Integrate Sunsama with the Users API for streamlined data syncing

How to connect the Users API with Sunsama

This guide walks you through securely linking Sunsama to the Users API, using the socialplanner scope to read tag data and push statistics when needed. Follow these steps to authorize, configure endpoints, and validate the connection.

Authentication for the Users API

Authenticate requests with OAuth 2.0 tokens that include the socialplanner/tag.readonly scope. Keep tokens secure and refresh before expiry.

Sunsama App Authentication

Configure Sunsama to authorize API access using the same OAuth flow, granting the necessary scopes for tag and statistics access within the Users API.

GHL Endpoints Used with Sunsama

– GET /social-media-posting/:locationId/tags – POST /social-media-posting/:locationId/tags/details – socialplanner/statistics.readonly – POST /social-media-posting/statistics

Top 3 connection ideas for Sunsama and the Users API

1) Tag Sync and Details

Triggered when Sunsama creates or updates a tag, initiating a sync with the Users API.

Actions include: GET /social-media-posting/:locationId/tags to fetch tags and POST /social-media-posting/:locationId/tags/details to pull tag details, plus optional statistics updates.

GET /social-media-posting/:locationId/tags

locationId, tagId, name

Top 3 connection ideas for Sunsama and the Users API

2) Stats Endpoint Sync

Triggered on a schedule to refresh statistics from the Users API.

Actions include: GET socialplanner/statistics.readonly and POST /social-media-posting/statistics to update data.

GET socialplanner/statistics.readonly

locationId, date

Top 3 connection ideas for Sunsama and the Users API

3) Tag Details Enrichment

Triggered when detailed tag data is requested or a tag is updated in Sunsama.

POST /social-media-posting/:locationId/tags/details

locationId, tagId

No-code benefits of Sunsama and the Users API integration

No-code setup with drag-and-drop flows and prebuilt actions.

Automatic tag syncing reduces manual data entry and errors.

Scalable workflows support teams as you grow.

Key Terms and Glossary

This section outlines the core elements (endpoints, triggers, actions, and data fields) and how they fit together to connect Sunsama with the Users API.

API

A set of rules that lets apps communicate and exchange data with each other.

Authentication

The process of proving identity to access an API, typically via tokens or OAuth.

Endpoint

A specific URL path in an API where requests are handled.

Scope

Permissions granted to an access token, determining which resources can be accessed.

People also Search for:

Three Creative Ideas for Sunsama + Users API

Smart Tag Segmentation

Automatically categorize Sunsama tasks by tag clusters pulled from the Users API to surface focus areas.

Weekly Metrics Digest

Generate a weekly digest of tag performance from the Users API and create Sunsama tasks to drive action.

Automated Tag Details Enrichment

Enrich tag records by pulling extra fields from the Users API and updating Sunsama task notes.

3 steps to connect the GHL API with Sunsama

Authorize the integration

Obtain OAuth tokens with the socialplanner/tag.readonly scope and grant access.

Configure endpoints

Set up GET /social-media-posting/:locationId/tags and POST /social-media-posting/:locationId/tags/details in your app flow.

Test and deploy

Test in a sandbox, review logs, and deploy to production once confirmed.

Frequently Asked Questions

What is the GHL Users API used for?

The GHL Users API provides programmatic access to tag and statistics data used by Sunsama. It lets Sunsama read tags and push statistics to keep both systems synchronized. By using the socialplanner/tag.readonly scope, you can safely pull tag information and read analytics while building automation without touching unrelated data.

Required endpoints include GET /social-media-posting/:locationId/tags and POST /social-media-posting/:locationId/tags/details, plus the statistics endpoints socialplanner/statistics.readonly and POST /social-media-posting/statistics. These endpoints enable tag discovery, details retrieval, and statistics updates necessary for Sunsama workflows.

Authentication uses OAuth 2.0 tokens with the appropriate scopes; tokens should be stored securely and refreshed before expiry. Follow the OAuth flow in your app and test in a sandbox environment before production.

For read operations, use the socialplanner/tag.readonly scope; if you need to write statistics or tag details, request additional scopes. Always apply the least-privilege principle and rotate credentials regularly.

Yes—the integration is designed for no-code automation using the app builder. Create flows that trigger on Sunsama events to sync data without writing code.

Rate limits depend on your GHL plan and endpoint type; typical quotas apply to REST calls. If you expect high usage, contact support to discuss higher limits.

Developer docs for the GHL Users API and Sunsama integration are available in the GHL developer portal. Look for authentication, endpoints, and example flows to get started.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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