How to connect Tactiq to the Users API

Integrate the GHL Users API with Tactiq using the Zapier App Connector

Connecting the GHL Users API to Tactiq

This guide walks you through authorizing access, selecting endpoints, and validating data flow between GHL and Tactiq via the Zapier App Connector. You’ll learn best practices for managing tags, viewing statistics, and keeping your dashboards in sync.

Authorize the GHL Users API

To begin, generate or secure your GHL API credentials with the required scope socialplanner/tag.readonly for tag data and socialplanner/statistics.readonly for statistics. In Tactiq, configure the connection to use these credentials so the app can read endpoint data.

Authorize Tactiq in GHL

In Tactiq, set up the GHL connection by selecting the GHL Users API option, entering your API credentials, and testing the connection to ensure smooth data retrieval.

GHL Users API Endpoints Used

1) GET /social-media-posting/:locationId/tags – Fetches tags for a location. 2) POST /social-media-posting/:locationId/tags/details – Retrieves tag details. 3) socialplanner/statistics.readonly – Read-only statistics access. 4) POST /social-media-posting/statistics – Submit or fetch statistics.

Top 3 connection patterns between GHL Users API and Tactiq

Read-Only Tag Sync

Trigger on new or updated tags in GHL to pull current tag data into Tactiq.

Action: Fetch tag details to enrich tag data in Tactiq.

GET /social-media-posting/:locationId/tags

locationId, tagId, tagName, createdAt, updatedAt

Top 3 connection patterns between GHL Users API and Tactiq

Statistics Read-Only Sync

Trigger when new statistics data is available in GHL.

Action: Retrieve or push statistics data to Tactiq via the statistics endpoint.

POST /social-media-posting/statistics

locationId, statId, metrics, timestamp

Top 3 connection patterns between GHL Users API and Tactiq

Tag Details Enrichment

Trigger when detailed tag data is required in Tactiq.

Action: Retrieve tag details to enrich the base tag data.

POST /social-media-posting/:locationId/tags/details

locationId, tagId, details

No-code benefits of connecting GHL Users API with Tactiq

Fast setup with no code using the Zapier App Connector.

Automate data syncing for tags and statistics between GHL and Tactiq.

Centralize data access across GHL and Tactiq with simple workflows.

Key terms and glossary

This glossary defines the common terms used when integrating the GHL Users API with Tactiq: endpoints, triggers, actions, and key data fields.

API

Application Programming Interface: a set of rules that lets applications communicate and share data.

Endpoint

A specific URL in an API that performs a function and returns data.

Authentication

The process of verifying identity and granting access to secured resources.

Webhook

A call from one server to another to deliver real-time data or events.

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Creative ideas for connecting GHL Users API with Tactiq

Auto-tag updates in Tactiq

Automatically pull updated tags from GHL into Tactiq to reflect changes in your dashboards.

Statistics-driven dashboards

Use the statistics endpoint to populate metrics dashboards in Tactiq for real-time insights.

Enriched tag detail views

Show enriched tag details in Tactiq by pulling details via the details endpoint.

3 steps to connect GHL Users API with Tactiq

Step 1: Register and authorize

Step 1: In GHL, create an app entry and generate API credentials; then authorize the connection in Tactiq.

Step 2: Configure endpoints

Step 2: Select the tags and statistics endpoints and map the data fields to Tactiq.

Step 3: Test and deploy

Step 3: Run tests, monitor logs, and deploy the integration to production.

Frequently Asked Questions

What is the GHL Users API and how does it relate to Tactiq?

The GHL Users API exposes data about people, tags, and activity within your GHL account. It lets apps read and pull information to power workflows in other tools. In this integration, Tactiq uses the Users API to surface engagement data, tags, and statistics inside your dashboards. By aligning with the GHL scope you grant, you control what data flows into Tactiq. In short, you authorize access to read tag data and statistics, then map fields to Tactiq so teams can act on up-to-date insights.

Commonly used endpoints in this connection are the tag and statistics endpoints. For example, GET /social-media-posting/:locationId/tags retrieves tags for a location, POST /social-media-posting/:locationId/tags/details fetches detailed tag data, and POST /social-media-posting/statistics returns aggregate metrics. The read-only nature of the tag data and the statistics data helps keep your dashboards accurate without modifying source data. If you need additional fields, you can expand mappings in Zapier to pull more details as supported by the GHL API.

No coding is required to connect GHL to Tactiq for most use cases. The Zapier App Connector provides a GUI-based setup to authorize credentials, pick endpoints, and create automated workflows. Once configured, Tactiq will pull data from the GHL Users API on a schedule or via triggers, without writing code. If you’re building advanced flows, you can still customize mappings and filters within Zapier’s UI to tailor the data you bring into Tactiq.

Updates flow according to your configured polling or trigger cadence. Zapier can poll the GHL endpoints at set intervals, and you’ll see refreshed data in Tactiq after each run. For real-time needs, you can leverage webhooks where supported to push events from GHL to Zapier and then into Tactiq. Most teams find that a balance between polling frequency and data freshness meets their reporting needs.

You can sync tag data, tag details, and statistics between GHL and Tactiq. Typical syncing includes locationId, tagId, tagName, details, metrics, and timestamps. You can map these fields into Tactiq dashboards to monitor tag activity and performance metrics across locations.

Security is driven by the credentials you supply from GHL and the scopes granted to Tactiq. Use API keys with restricted scopes and rotate credentials regularly. Ensure the connection is tested and re-authenticated if any permission changes occur.

If you encounter issues, start by re-authenticating the GHL connection and double-checking the selected endpoints and field mappings. Review Zapier task history or logs for errors, confirm the API scopes, and verify locationId values. If problems persist, reach out to support with your endpoint names and error messages.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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