Obtain your API credentials in GHL for the Users API and grant the required scope for social posting and statistics (socialplanner/tag.readonly).
Grant permission for Wishpond to access your GHL API credentials and data streams. Use the credentials you created in the previous step.
GET /social-media-posting/:locationId/tags; POST /social-media-posting/:locationId/tags/details; socialplanner/statistics.readonly; POST /social-media-posting/statistics. Note: Additional endpoints exist but are not required for this Wishpond integration.
Trigger when a contact is created or updated in Wishpond, then push the changes to the Users API.
Push contact data to the Users API and attach or update tags using the tags endpoints.
GET /social-media-posting/:locationId/tags
locationId, tagId, tagName, createdAt, updatedAt
Trigger on tag creation or updates in Wishpond, then push details to the Users API.
Send tag details to the Users API via the tags/details endpoint to enrich contact records.
POST /social-media-posting/:locationId/tags/details
locationId, tagDetails, lastUpdated
Schedule-based or event-driven triggers to keep metrics in sync and surfaced for dashboards.
POST /social-media-posting/statistics
metric, value, timestamp
Faster campaign setup with automatic data syncing across platforms.
Real-time tag enrichment for personalized messaging in Wishpond campaigns.
Centralized analytics and reporting across both systems.
Key concepts, data fields, and processes you’ll encounter when integrating the Wishpond GHL Users API connector.
Application Programming Interface: a defined set of rules that allow one app to talk to another.
A specific URL and HTTP method exposed by an API for a discrete operation.
A label used to categorize contacts or actions for segmentation and triggers.
A URL that receives real-time push notifications from another service.
Leverage events in Wishpond to score leads and push scores to the Users API for tailored follow-ups.
Create rules that auto-assign tags in Wishpond based on user actions and data in the Users API.
Combine metrics from Wishpond and the Users API into a single, actionable dashboard.
Create API credentials in GHL, assign socialplanner and statistics scopes, and copy the API key.
Map Wishpond fields to Users API fields and configure which endpoints to use for tags and statistics.
Run tests in a staging environment, verify data flow, then enable production.
No advanced coding is required for most Wishpond to Users API connections. The no-code style connectors in GHL provide UI-based setup to map fields and configure triggers. If you run into complex data transformations, you can rely on simple UI mappings or consult the developer docs for guidance.
For basic sync, use GET /social-media-posting/:locationId/tags to fetch tags and POST /social-media-posting/:locationId/tags/details to push details. These endpoints handle the core tag management. You can extend with the statistics endpoint as needed.
Retry on 429 or 5xx responses with exponential backoff and maintain a clear error log. Use retries sparingly and monitor failures. Webhooks can be used to re-trigger failed flows when possible.
Real-time-like syncing is supported via immediate triggers, but actual latency depends on the endpoint and network. For critical real-time needs, enable webhooks or near-real-time polling where available.
Yes. You can customize mappings by tag or field value. Use the mapping rules UI to route Wishpond fields to corresponding Users API fields and apply tag-based logic.
Security is managed with API keys and scoped permissions. Follow best practices: keep keys secure, use HTTPS, rotate credentials regularly, and apply least-privilege access.
API docs are available in the GHL developer portal and Wishpond integration docs. If you can’t locate them, contact support to obtain the latest references.
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