To access the Workflows API, use your GHL credentials (API key or OAuth token) and grant the Zapier app the requested scopes.
Connect 17hats by providing your 17hats API credentials in Zapier and authorize the connection to enable data flow both ways.
– GET /surveys/ — list all surveys – GET /surveys/submissions — fetch responses for surveys
Trigger: A new or updated survey in 17hats.
Actions: Create or update a corresponding survey in Workflows API and map fields like title, date, and respondent data.
Method: GET /surveys/ to retrieve surveys from Workflows API, then push data to the target survey in 17hats.
Key fields: survey_id, title, respondent_email, submission_date
Trigger: New submission in 17hats.
Actions: Create a new submission entry in Workflows API and attach related survey data.
Method: GET /surveys/submissions to fetch submission data, then write to Workflows API.
Key fields: submission_id, survey_id, respondent_name, response_timestamp
Trigger: Updates in either system trigger downstream actions.
Actions: Sync field mappings in both directions, keep status flags aligned.
Method: Use both endpoints with conditional logic to maintain parity.
Key fields: id, last_updated, status
Automate data flows without writing a line of code—use triggers, actions, and mappings in Zapier.
Gain real-time visibility with live sync between 17hats and the Workflows API.
Leverage ready-made templates to accelerate deployment and iteration.
Understand the core elements: endpoints, triggers, actions, and mappings that drive your automations.
A specific URL in an API that lets you access data or perform an action.
An event in one app that starts a Zap in Zapier.
An operation performed in a target app as a result of a Zap.
The process of verifying identity to access an API securely.
Trigger a survey in 17hats whenever a qualifying event occurs in Workflows API, capturing respondent data in one place.
Push submission details from 17hats to Workflows to trigger reminders or tasks.
Consolidate data into a single dashboard to measure completion rates and engagement.
Provide your Workflows API credentials and authorize the Zapier app to access the data.
Select GET /surveys/ and GET /surveys/submissions to pull survey data and submissions.
Map 17hats fields to Workflows API fields to ensure clean data flow.
No coding is required. The Zapier App Connector provides a visual interface to link 17hats with the Workflows API using triggers and actions. You can set up a workflow in minutes and customize the data mappings. If you need advanced logic, use multi-step zaps and filters.
For a solid start, enable GET /surveys/ to fetch available surveys and GET /surveys/submissions to pull responses. You can add additional endpoints later as your automation needs grow.
Connection uses OAuth or API keys with encrypted transport. Zapier stores credentials securely and you control which data is synced. Regular monitoring and rotation of credentials keep the link secure.
Yes. You can design two-way flows, but plan for conflict resolution and data consistency. Use field mappings and status flags to keep systems aligned.
Map each field explicitly in your Zap: source 17hats field → target Workflows API field. Use consistent data types and format dates correctly to avoid errors.
Yes. Use Zapier’s Test step and sample data. You can run test events that don’t affect live records. Review mapping results before turning on automation.
Check the Templates & Ideas section for ready-made workflows. You can copy and adapt them to fit your exact data structure and business rules.
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Complete Operations Catalog - 126 Actions & Triggers
