How to connect Zapier App Connector to Workflows API

Bridge your Workflows API with Zapier to automate surveys and submissions

Connecting Workflows API and Zapier App Connector

This guide walks you through authenticating, selecting endpoints, and setting up reliable data flows between Workflows API and the Zapier App Connector to automate survey-related workflows with minimal coding.

Authentication for Workflows API

Use OAuth 2.0 with the scope surveys.readonly to securely access surveys and submissions from the Workflows API when connected to the Zapier App Connector.

Authentication for Zapier App Connector

Configure OAuth 2.0 in the Zapier app to authorize the Workflows API connection with your account, ensuring tokens are refreshed automatically.

Endpoint list

– GET /surveys/ — Retrieve all surveys. – GET /surveys/submissions — Retrieve submissions for surveys. – Additional endpoints are available in the API docs and can be mapped as needed within Zapier.

Top 3 connections between Workflows API and Zapier App Connector

1) Read Surveys and Submissions

Trigger when a survey is updated or a new submission is received to keep dashboards current.

Actions to fetch /surveys/ and /surveys/submissions, normalize fields, and push data into your destination apps.

Method paths: GET /surveys/ and GET /surveys/submissions for read operations.

Key fields: survey_id, submission_id, respondent_email, timestamp, responses

Top 3 connections between Workflows API and Zapier App Connector

2) Create Submissions from Forms

Trigger on new or updated submission records to mirror form entries in downstream apps.

Actions to post new submissions to dashboards, CRMs, or analytics pipelines.

Method path: POST /surveys/submissions (for creating submissions) with appropriate payload.

Key fields: submission_id, survey_id, respondent_name, answers, timestamp

Top 3 connections between Workflows API and Zapier App Connector

3) Automated Reporting & Alerts

Trigger when results meet thresholds or when reports are ready for distribution.

Actions to route summarized data to BI tools, dashboards, or email alerts.

Method path: GET /surveys/ with query parameters for summarized analytics.

Key fields: survey_id, summary_metrics, report_id, timestamp

No‑code benefits of connecting Workflows API with Zapier App Connector

Build end-to-end automation without writing code, turning survey data into actions instantly.

Rapid onboarding and iteration with visual workflows and pre-built triggers.

Centralized monitoring, error handling, and retries across all connected apps.

Key terms and glossary

Understand endpoints, triggers, actions, and fields used to connect the Workflows API with the Zapier App Connector.

GHL API

The REST API exposed by GHL to access surveys, submissions, and related data via endpoints like /surveys/ and /surveys/submissions.

Endpoint

A specific URL path in the API used to perform a function (e.g., GET /surveys).

Webhook

A method for real-time data notification between apps when an event occurs.

OAuth 2.0

The authorization framework used to grant secure access to the GHL API.

People also Search for:

Creative ideas for integrating Workflows API with Zapier App Connector

Idea: Automated survey routing

Automatically route new survey responses to your CRM, analytics tools, or messaging apps.

Idea: Submission-based triggers

Trigger workflows as soon as a submission arrives to ensure timely follow-up.

Idea: Report scheduling

Schedule recurring reports from survey data to executives or team leads.

3 simple steps to connect Workflows API with Zapier App Connector

Step 1: Authenticate

Set up OAuth 2.0 in both GHL and Zapier to authorize access to your surveys data.

Step 2: Configure endpoints

Enable GET /surveys/ and GET /surveys/submissions, then map fields to your destination apps.

Step 3: Test and deploy

Run end-to-end tests, monitor logs, and deploy your workflow to production.

Frequently Asked Questions

What is the Workflows API and what data can I access?

The Workflows API exposes endpoints to access surveys and their submissions, enabling you to retrieve survey data and entries for analysis. You can read survey definitions, view responses, and track submission timestamps. This data can be pulled into Zapier to drive automations and reporting. Note that access is controlled by your API key and OAuth scope (e.g., surveys.readonly).

To authenticate, configure OAuth 2.0 on both sides: GHL provides an OAuth flow to grant Zapier the necessary permissions, and Zapier stores tokens securely for repeated requests. Ensure the requested scope matches the operations you intend to perform (for example, surveys.readonly for read access). Refresh tokens will keep the connection valid without re-authentication in most scenarios.

For My Hours, the primary endpoints are GET /surveys/ and GET /surveys/submissions. You may also have endpoints for creating submissions or filtering results, depending on your plan and API version. Always consult the latest API docs for endpoint availability and rate limits. Tests in Zapier can help validate which endpoints are active in your integration.

No extensive coding is required. The Zapier App Connector provides a visual workflow builder that connects endpoints, triggers, and actions. You will map fields from the Workflows API responses to your destination apps using the built-in connectors. If advanced transformations are needed, basic scripting can be used in Zapier’s code steps, but it is not mandatory for standard flows.

Common issues include expired tokens, insufficient scopes, or misconfigured endpoint paths. Re-authenticate to refresh tokens, verify OAuth scopes (e.g., surveys.readonly), and double-check endpoint URLs and parameters. Zapier’s task history and API logs help pinpoint failures.

Yes. You can customize which fields are pulled from responses and how they map to your destination apps. Use Zapier’s field mapping to align survey_id, submission_id, timestamps, and answer values with your data schemas. If needed, add simple transformations in a code step.

The endpoint list is documented in the Workflows API documentation linked from your app configuration. In the Zapier app, you’ll see the available triggers and actions that correspond to these endpoints. If new endpoints are added, update your Zapier integration to reflect them.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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