Use your Workflows API key with the surveys.readonly scope to securely access surveys and submissions. Store credentials in a safe vault and rotate keys regularly to minimize risk.
Connect your Outplay account to receive data from GHL. The integration supports token-based access or OAuth depending on your setup; follow prompts to authorize data exchange.
– GET /surveys/ — retrieve surveys to understand what you’ll ask respondents – GET /surveys/submissions — retrieve survey submissions to trigger outreach based on responses – Other endpoints are available in the API but are not required for this page.
Trigger: when a new or updated survey is available.
Actions: pull survey data and segment Outplay contacts for targeted messages.
Method path: GET /surveys/
Key fields: survey_id, title, respondent_email
Trigger: new submission arrives for a survey.
Actions: update contact records and enroll them in a campaign.
GET /surveys/submissions
Key fields: submission_id, survey_id, respondent_email
Trigger: a specific answer or score is detected.
Actions: enrich Outplay contacts and trigger follow-up sequences.
Method path: relies on endpoints 1 and 2, plus conditional logic.
Fields: respondent_email, answers, score
Automate data flow without writing code.
Deliver timely, data-driven outreach using survey insights.
Centralize automation in a single pane with Outplay actions driven by GHL data.
Definitions of endpoints, triggers, actions, and fields used in this integration.
A specific URL path in the GHL API used to fetch or update data.
Responses submitted by survey participants in GHL.
Questionnaires created in GHL to collect feedback.
An event that starts an Outplay workflow when data changes in GHL.
Trigger follow-ups in Outplay when a survey indicates interest or a high score.
Push survey results to Outplay to tailor subject lines and messages.
Create dynamic segments in Outplay using survey scores and answers.
Connect both accounts and grant the necessary permissions for data exchange.
Select GET /surveys/ and GET /surveys/submissions as needed, then map fields to Outplay.
Run a test workflow, check logs, and deploy to production with confidence.
To authenticate with GHL for Workflows API, generate an API key with the surveys.readonly scope and include it in your request headers. The key should be kept secure and rotated regularly. Store credentials securely, use a vault or secret manager, and test access against a sandbox environment before going live.
The core endpoints for this page are GET /surveys/ and GET /surveys/submissions, which supply survey data and responses for Outplay workflows. Additional endpoints exist in the API for advanced data access, but mapping these two core endpoints is sufficient to power standard survey-driven outreach in Outplay.
Yes. When a submission arrives or a survey yields a qualifying answer, you can create or update a contact in Outplay and enroll them in a campaign. Ensure proper field mappings (email, survey_id, answers) to maintain clean contact records in Outplay.
There are typical API rate limits to consider, and you should design your workflow to poll or react within those limits. If you hit a limit, implement exponential backoff, batch requests, or staggered triggers to avoid throttling while maintaining timely data flow.
No heavy coding is required for this integration; you can connect GHL to Outplay using standard API calls and field mappings. For more complex scenarios, lightweight scripting or a middleware like Zapier can help orchestrate data flow without building a custom app.
Test the integration by running a controlled workflow in a sandbox, verifying data synchronization and campaign enrollment. Review logs, confirm field mappings, and validate end-to-end triggers before deploying to production.
API documentation for the Workflows API endpoints is available in the GHL developer docs. Look for sections on surveys and submissions to understand request formats, authentication, and response schemas.
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Complete Operations Catalog - 126 Actions & Triggers
