How to connect Planports to the Workflows API

Planports + Workflows API: Seamless survey automation

How to connect Workflows API and Planports

This guide shows how to securely connect Planports to the Workflows API to access surveys and submissions and automate data flow.

Authentication with the Workflows API

To access the Workflows API from Planports, use the credentials provided in your Workflows account. Configure the chosen auth method in Planports.

Planports authentication

Use your Planports credentials to authorize requests to the Workflows API and keep credentials secure.

Workflows API Endpoints

GET /surveys/ — List surveys. GET /surveys/submissions — Retrieve survey submissions. Additional endpoints exist in the Workflows API but are not required for Planports integration.

Top 3 connections between Planports and the Workflows API

1) Trigger: New survey in Planports pulls from GET /surveys/

When a new survey is created in Planports, fetch its details from GET /surveys/ and sync the record.

Actions: update Planports survey data, trigger analytics, and alert teams.

GET /surveys/

id, title, description, status, created_at

Top 3 connections between Planports and the Workflows API

2) Trigger: New submissions flow to Workflows

When a survey receives a submission in Planports, retrieve data from GET /surveys/submissions and forward to Workflows API.

Actions: create or update submission records in Planports and drive downstream automations.

GET /surveys/submissions

survey_id, submission_id, answers, submitted_at

Top 3 connections between Planports and the Workflows API

3) Routine sync: periodic reconciliation

Schedule regular syncs to pull latest surveys and submissions and reconcile data.

Actions: reconcile records, refresh dashboards, and generate reports.

GET /surveys/ and GET /surveys/submissions

id, updated_at

No code benefits of Planports and the Workflows API

Automate survey workflows without writing code.

Use standard endpoints to connect Planports with the Workflows API quickly.

Centralized data in Planports with live updates from the Workflows API.

Key Elements and Glossary

Find essential terms and how they relate in the Planports and Workflows API integration.

API

Application Programming Interface used for data exchange between apps.

Endpoint

A specific URL in an API that performs an action or returns data.

Authentication

The process of proving identity to access the API securely.

Webhook

A real time notification mechanism that informs another app of an event.

People also Search for:

Creative ideas for Planports and the Workflows API integration

Idea 1: Auto create Planports surveys from Workflows publications

Set up a trigger to mirror surveys from Workflows in Planports for tracking and reporting.

Idea 2: Auto sync submissions to Planports dashboards

Pull responses from GET /surveys/submissions and display in Planports analytics.

Idea 3: Regular health checks and reconciliation

Periodically reconcile Planports data with Workflows API to ensure accuracy.

3 Steps to connect Planports with Workflows API

Step 1: Gather credentials

Collect your Planports API credentials and your Workflows API keys or OAuth details.

Step 2: Configure endpoints

Enter the endpoints GET /surveys/ and GET /surveys/submissions and map fields to Planports.

Step 3: Test the connection

Run test calls to confirm data flow and trigger actions.

Frequently Asked Questions

What is the Workflows API used for in Planports?

The Workflows API powers automations in Planports by delivering access to surveys and their submissions. It enables triggers, updates, and dashboards without manual steps. The API also supports real time integration for responsive workflows.

No coding is required; you configure the connection using Planports prompts and standard endpoints. Planports maps fields and handles authentication for you.

Essential endpoints are GET /surveys/ and GET /surveys/submissions. Other endpoints exist but are optional depending on use case and data you want to sync.

Authentication is typically via API keys or OAuth per your Workflows and Planports accounts. Store credentials securely and rotate them as needed.

GET /surveys/ returns a list of surveys with IDs and titles. GET /surveys/submissions returns individual responses per survey.

Sync can run in real time with webhooks or on a schedule in Planports, depending on your plan and settings.

Integrated data appears in Planports dashboards and reports once the connection is active and data flows.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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