How to connect Zapier App Connector to Workflows API

Connecting Workflows API with Zapier App Connector

How to connect Workflows API with Zapier App Connector

Learn how to link the Workflows API (GHLAPINAME) with the Zapier App Connector (APPNAME) to access surveys data securely and efficiently.

Authentication for Workflows API

The Workflows API uses token-based authentication with your GHL account. Use the surveys.readonly scope to retrieve survey data via GET endpoints. Store credentials securely in Zapier’s connection settings.

Authentication for Zapier App Connector

Authorize the Zapier App Connector to access your Workflows API. You’ll grant consent for the surveys.readonly scope and configure OAuth 2.0 or API key-based authentication as supported by your account.

API Endpoints Overview

– GET /surveys/ — List surveys\n- GET /surveys/submissions — Retrieve submissions for a survey

Top 3 connections between Workflows API and Zapier App Connector

Fetch Surveys (GET /surveys/)

Trigger: Retrieve the list of surveys to drive your workflow.

Actions: Use survey data in actions like create/update in downstream apps, or map fields to your Zap.

GET /surveys/

id, title, description, created_at

Top 3 connections between Workflows API and Zapier App Connector

Fetch Submissions (GET /surveys/submissions)

Trigger: Retrieve submissions for a selected survey to act on responses.

Actions: View submission details, filter by survey_id, responder, or date.

GET /surveys/submissions

submission_id, survey_id, responder_name, answers, submitted_at

Top 3 connections between Workflows API and Zapier App Connector

Additional Endpoints (Optional)

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No-code benefits of the integration

Fast setup with no coding required, enabling you to connect Workflows API to Zapier quickly.

Automatic data synchronization between systems reduces manual work and errors.

Secure, scalable connections with centralized credential management.

Key terms and glossary

Key elements include GHL API name, APPNAME, endpoints, authentication, and data fields used in mappings and workflows.

GHL API

The GHL API is the backend interface that exposes endpoints like GET /surveys/ to access data from your Workflows API integration.

Survey

A collection of questions and options you distribute to respondents, retrievable via the /surveys/ endpoint.

Endpoint

A URL path that returns a specific resource, such as /surveys/ or /surveys/submissions.

Submission

An individual response set submitted by a respondent for a survey.

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Creative ideas for connecting Workflows API with Zapier App Connector

Survey dashboard: visualize surveys in Zapier

Create a Zap that lists surveys in a dashboard app, enabling quick insights and automation.

Submissions analytics: trigger on new responses

Set up a Zap to alert or route new submissions to a Slack channel or a CRM.

Automation library: templates for common workflows

Save reusable sequences for common survey workflows, reducing setup time.

Three simple steps to connect Workflows API with Zapier App Connector

Authenticate and authorize

Grant access to Workflows API from Zapier App Connector and authorize the connection.

Configure the connection

Choose the surveys.readonly scope and map endpoints to your Zap workflows.

Test and deploy

Run test triggers and actions, then publish your Zap.

Frequently Asked Questions

What authentication does the Workflows API require?

Authentication uses token-based access with OAuth or API keys, depending on your GHL account. Ensure the surveys.readonly scope is granted during setup. If you encounter auth errors, re-authenticate the connection in Zapier. Always store credentials securely. The connection remains active as long as you have valid tokens and permission to access the Workflows API.

The current endpoints exposed are GET /surveys/ to list surveys and GET /surveys/submissions to fetch submission data. Additional endpoints can be added as needed. Review your app’s endpoint list in your connection settings.

No coding is required for basic integration. Zapier provides a point-and-click interface to configure triggers and actions. For advanced data transformations, you can use built-in utilities.

In Zapier, create a new Zap and choose the app. Use Test Trigger to validate the connection. Check authentication status, then run a sample to ensure data is pulled correctly.

GET /surveys/ returns fields such as id, title, and created_at. You can map these fields into your Zap to build downstream actions. If a field is missing, adjust your mapping or request the field in a new endpoint.

Submissions can be retrieved with GET /surveys/submissions. You can filter by survey_id and date to narrow results, and include fields like responder_name and answers in your mappings.

Rate limits and error handling follow the GHL API guidelines. If you hit a limit, implement retries with backoff. Check the API docs for status codes and recommended retry behavior.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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